Start Menu broken

[Ryan]

Background: roaming profiles, Server 2003, XP Pro clients.

 

Start menu on one PC in a classroom is showing limited entries - like 3 - in the Start Menu's All Programs list. As such, people are complaining about no Word, PowerPoint, etc.

 

In the server copy of a profile, the Start Menu looks fine, so it must be getting over-ridden by something specific to that PC. Is it the Default User or All Users accounts in Docs & Settings folder perhaps? Something screwy is up. Last ditch solution would of course be a reformat and reinstall, but i'd rather find out what's broken it.

 

Ta.

[Michael]

If it's just the one machine, then I would re-image it. It does sound like corruption which isn't uncommon. If it's happening over a lot of machines, then of course you have a bigger problem on your hands

[Ryan]

Just this one machine thankfully.

 

Guess it's time to have another look at using re-imaging of some sort. *wanders off looking sheepish*

[SYNACK]

If it was to do with a local GP I would look under:

User Configuration -> Administrative Templates -> Start Menu and Taskbar : Remove user's folders from the Start Menu

 

It sounds like this could have been set somewhere and you are only getting the all users programs. It may be an idea to run RSoP on it to see if this has been set anywhere.