[sims] Court order tick box

[nicholab]

Hi can anyone confirm when you tick the court order box as it stop parentmail working? I take it you don't tick against the person who the court order is in favor e.g. guardian but you would tick it against a violent parent.

[ICTLady]

That's my understanding. It would be worth double checking it with Parentmail support to be 100% sure.

[rpwillis]

From the SIMs help file.

 

If there is a Court Order in place restricting this contact's access to the child, select the check box.

[PhilNeal]

I think there are two questions to ask. Does PM respect the court order settings? (I'd be shocked if it didn't!) The second question is how quickly does a change of status get implemented? With court orders this needs to be pretty well immediate!

[nicholab]

Yes PM recognises the tick box.