Connecting Outlook to G-Mail!

[Anonimouse]

Morning all!

 

Sounds fairly simple, but I'm struggling. Essentially, we're looking to move from Exchange/Outlook to G Suite and G-Mail. However the majority of SLT would love to continue using Outlook to access their e-mails. I'm currently testing with my own account, whereby I have enabled both POP and IMAP in my G-Mail account. However if I try to connect Outlook to my G-Mail account - using a variety of different addresses/ports - nothing works! These are the resources I've checked with:

 

https://support.google.com/mail/answer/7126229?hl=en

Configure Microsoft Outlook For Gmail - Manual Settings

 

I've checked our firewall settings and I've also asked our third party support company to double check too. I'm able to connect to my G-Mail account on my iPhone by choosing 'Google' as the account type, but if I choose 'other' and type in the usual addresses/ports for POP or IMAP connection, I receive the error message attached.

 

This is on a mobile data connection, eliminating our firewall/network as the issue. Has anyone seen this before or knows what causes this message? I can't see anything obvious in G Suite! Help!

[ZeroHour]

Are you trying to use Outlook for iOS or Outlook on Windows?

Which version is Outlook if its the Windows version?

[Anonimouse]

Hi ZeroHour!

 

Outlook on Windows is version 2010. Whilst trying on my iPhone, I just used the standard Apple Mail app. Essentially, I was attempting to test the settings recommended on the pages above, but on an unfiltered connection. I could try the settings again on Outlook 2010, but tether my phone to bypass our firewalls etc. However it seems as though something else is amiss?

[ZeroHour]

Hmm it may be worth trying a trial of 2016 in case its that version. I thought it would work but they used to have a connector app(Google apps) ages ago for outlook if I recall.

[Oaktech]

Might be this setting...

 

https://support.google.com/accounts/answer/6010255?hl=en

[IT_Man_Dan]

Hi @Anonimouse

 

I've only got a couple of mins spare so have quickly read this. Apologies if I've misunderstood the query.

 

I Think this will achieve what you want.

https://tools.google.com/dlpage/gappssync

 

Cheers

Dan

Edited May 8, 2018 by IT_Man_Dan

[Anonimouse]

Hi @Anonimouse

 

I've only got a couple of mins spare so have quickly read this. Apologies if I've misunderstood the query.

 

I Think this will achieve what you want.

https://tools.google.com/dlpage/gappssync

 

Cheers

Dan

 

Apologies for the delay in replaying, but the sync tool works wonders! It's perfect and works with calendars too. Spot on! Thanks Dan!

 

Have a great long weekend everyone!