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Posted

Hi,

 

We are experiencing issues with (just) the Amazon.co.uk website.

 

We can access, and browse it OK, but are having issues adding items to basket, and modifying basket (as and when it does add).

 

Items will either add to basket, or webpage updates/refreshes (with no addition) or it times out with an error prompt:

 

An error occurred wile processing your request

Reference # {long number}

 

I have checked firewall/filtering and nothing being detected/blocked, also tried unfiltered etc. Filtering tech support checked our systems, and noted nothing untoward and ISP claim they can access fine....

 

cookies? ssl? timeout?

 

the plot thickens!

 

Any pointers would be appreciated!

 

Thanks,

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