chekmate1984 Posted March 9, 2018 Posted March 9, 2018 Anyone use gcse pod here? We have videos playing for IE and chrome in IT office but in classroom only works for Internet explorer. Compared chrome settings for both pc and all seem same. Moved my pc to that classroom OU in hope of my pc it stops working and still can't replicate the issue. Any ideas what can be stopping thjs The video does play just sound but display is black. So not sure if it's firewall issue
round2it Posted March 9, 2018 Posted March 9, 2018 (edited) Did you whitest all the url for students Most schools use filters to stop students from accessing inappropriate websites. These filters can stop our website from working so please ask your Network Manager to add these URLs to your school exemption/white list. Please note that the asterisks are important as they ensure that all subdomains of the site are not blocked. Important Note: If you use Netsweeper in school you will need to add additional URLs. Please call me 1. *gcsepod.com 2. *.brightcove.com 3. *.sharethis.com 4. *.analytics.edgekey.net 5. *.cloudfront.net 6. *.jquery.com 7. *.newrelic.com 8. *.google-analytics.com 9. *.googleapis.com 10. *. groupcall.co.uk/* 11. *.groupcall.com/* 12. https://dashboards.blob.core.windows.net 13. https://groupcall.gcsepod.com/groupcall/service/ 14. *.akamaihd.net 15. *.akafms.net 16. *.llnwd.net 17. *.llnw.net 18. *.brightcove.net Edited March 9, 2018 by round2it
round2it Posted March 9, 2018 Posted March 9, 2018 Just set it up this week so let's hope it all works. Testing has worked fine
chekmate1984 Posted March 12, 2018 Author Posted March 12, 2018 Yep have added those sites, thing is on student machine it works fine on IE just not chrome?
hardtailstar Posted March 12, 2018 Posted March 12, 2018 Clearly not awake as I read the title as Goose pod.... Have you tried putting a classroom machine in your computers OU?
chekmate1984 Posted March 12, 2018 Author Posted March 12, 2018 Not the classroom machine but tried putting my machine in classroom OU and strangely still worked. Will try otherway round probably after work now. Unless it's sophos utm but IE works fine so kinda ruled out firewall from start
round2it Posted March 14, 2018 Posted March 14, 2018 Try fiddler see if you can see if anything is being blocked. If you have proxy or smoothie box try putting yourself as a student and see if your machine still works. What about running as an administrator in your it rooms does it work. Ours is working fine on ie11 and chrome so something is not right check fiddler it's good for Hunting down issues. - - - Updated - - - Try fiddler see if you can see if anything is being blocked. If you have proxy or smoothie box try putting yourself as a student and see if your machine still works. What about running as an administrator in your it rooms does it work. Ours is working fine on ie11 and chrome so something is not right check fiddler it's good for Hunting down issues.
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