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Posted
Just wondering if anyone is using Schools Broadband for SIP trunks and IP Telephony? thinking of using them as a replacement for our Council managed Avaya phone system.
Posted

We use them for SIP lines to our internal phone system and have done for around 4-5 years now. I dont recall having any issues with the actual SIP lines - they are as reliable as your Internet connection is so when we've had issues with the Internet not working the SIP lines may also stop working but that's not the SIP lines fault. You just have to remember that if you're fault finding an issue with the internet and need to 'turn if off and back on again' that this will affect anyone on an external call when you do it.

 

For us they were/are a lot cheaper than ISDN lines so we're not looking at changing them any time soon.

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Posted

I have rang schools broadband 3 times, asking them to call me back - regarding getting a new telephone system with them.. that was 6 months ago. Still waiting for sed call..

 

Would love to know if it’s still worth chasing!

Posted

Also if you can get an ADSL line in for a failover for the SIP it in case your internet is off loner then needed so you can still make calls, and keep a hard line and get your sip to failover to it if you dont want an ADSL Failover.

I used 3CX and VM the phone system and got some of the add-ons.

Posted
I have rang schools broadband 3 times, asking them to call me back - regarding getting a new telephone system with them.. that was 6 months ago. Still waiting for sed call..

 

Would love to know if it’s still worth chasing!

 

 

Hi there,

 

It's Charlotte here from the Schools Broadband team. Please can you PM me the name of your school/academy including a postcode and a contact number and we will ensure a member of the team contacts you as soon as possible.

 

Many thanks,

 

Charlotte

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