[SCCM CB] Drivers not installing during TS/OSD

[CHiLL]

I'm having a mare with drivers for a new varient of desktop that we've purchased. It's a HP ProDesk 400 G3, compared to the previous HP ProDsk 400 G1 machines. This new machine requires different drivers and we are using Windows 10 Education 1709 x64. So I have downloaded all the drivers from HP's site and also found that on a bare install of Windows 10, only the Intel chipset drivers, graphics drivers and Intel MEI drivers are missing. So with that in mind, I have imported those drivers into SCCM and created a new category and driver package for them, and distributed the package. I have then created a test TS (we have MDT integrated) to deploy Windows 10 and included 'Auto Apply Drivers' and selected the new driver package.

 

When the TS/OSD completes, I notice that the machine is using a basic resolution and when I check Device Manager, there are drivers missing for the chipset, graphics and MEI.

I tried the TS/OSD again with 'Apply Driver Package', which yields the same results.

To check the drivers, I have manually selected the missing drivers and updated them, pointing them to the driver location on SCCM's sources$ share. The drivers install find without issue.

 

I have checked smsts.log on the imaged machine and cannot seem to find anything relating to drivers.

I also do not have any filtering on, such as using WMI filters based on model.

 

Anyone got any ideas?

Edited January 11, 2018 by CHiLL

[Steve21]

We found a similar issue with some Dells before, it seemed to be due to the way Intel drivers want software/exes as part of the install lately.

 

Honestly never found a "nice" fix, so we ended up doing it as an application deployment model (setup.exe /s) etc instead and seemed to work fine, but never went back to have another look Might be easy workaround if you don't find out though!

 

Steve

[sparkeh]

Exact same issue. Couldn’t find a decent solution so ended up letting the machines pick up the missing drivers from windows update.

 

This is in the to do list to fix

[CHiLL]

Good to know it's not just me then! I've made some progress:

 

I used 'Auto Apply Drivers' but selected 'Install only the best mateched compatible drivers' instead of 'Install all compatible drivers'. Though it was still limited to my specific driver package for this machine.

 

Now the TS/ODS has installed all the missing drivers, except one from the chipset. The rest of the missing chipset drivers, the graphics and MEI installed correctly. The 'PCI Memory Controller' (which is actually 'Intel PMC - A2A1' after manual installation) still failed to install, but at least it's progress.

 

How installing best matched is better than installing all, I don't know.

[DavR]

I use 'Auto Apply Drivers' in my Windows 10 TS, but limited to specific driver packages as I also have Windows 7 driver packages. Every damn time when I get a new model, I put all the new drivers into SCCM, but then forget to tick the box to allow my TS to use that driver package! But sounds like you've already covered that one.

 

Another one that can sometimes trip you up (well, has tripped me up) is making sure the driver you want to use is enabled for the OS you're deploying. Right click properties on the driver, Applicability tab, and check the box is ticked for your OS.