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Posted

Ok. I keep getting this error on Updates now:

 

0x8024401f

 

Fault bucket 1890685330033056714, type 5

Event Name: WindowsUpdateFailure3

Response: Not available

Cab Id: 0

 

Problem signature:

P1: 10.0.16299.64

P2: 8024401f

P3: 00000000-0000-0000-0000-000000000000

P4: Scan

P5: 0

P6: 0

P7: 0

P8: UpdateOrchestrator

P9: {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}

P10: 0

 

Attached files:

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER123A.tmp.WERInternalMetadata.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER124B.tmp.csv

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER126C.tmp.txt

 

These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_10.0.16299.64_cabde4ba488fe5c84ef861a844f2756179498169_00000000_b99f16ce

 

Analysis symbol:

Rechecking for solution: 0

Report ID: ba05592c-fb75-42cc-82b5-da62ea11b81a

Report Status: 268435456

Hashed bucket: c3f8cbe5ece79b5c2a3d104a56a99bca

 

Any ideas

Posted (edited)

Just to add. It will download Office 2013 updates from WSUS but not Windows 10 updates. (I have selected express downloads in WSUS and that has redownloaded)

 

Little bit from log file...

 

017/12/18 19:58:23.5112124 3336 11916 Unknown( 10): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).

2017/12/18 19:58:23.5116516 3336 11916 IdleTimer [0]0D08.2E8C::12/18/2017-19:58:23.511 [agent]WU operation (SR.UpdateOrchestrator ID 8) started; operation # 60; does use network; is not at background priority

2017/12/18 19:58:23.5117850 3336 11848 IdleTimer [0]0D08.2E48::12/18/2017-19:58:23.511 [agent]WU operation (SR.UpdateOrchestrator ID 8, operation # 60) stopped; does use network; is not at background priority

2017/12/18 19:58:23.5125090 3336 11564 Unknown( 18): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).

2017/12/18 19:58:23.5128596 3336 11564 Unknown( 10): GUID=a2b43708-af59-32cd-48bc-7cf111dee98e (No Format Information found).

2017/12/18 19:58:23.5151407 3336 11564 IdleTimer [0]0D08.2D2C::12/18/2017-19:58:23.515 [agent]WU operation (CSearchCall::Init ID 9) started; operation # 63; does use network; is at background priority

2017/12/18 19:58:23.5454306 3336 11564 Agent [0]0D08.2D2C::12/18/2017-19:58:23.545 [agent]* START * Queueing Finding updates [CallerId = UpdateOrchestrator Id = 9]

2017/12/18 19:58:23.5454350 3336 11564 Agent [0]0D08.2D2C::12/18/2017-19:58:23.545 [agent]Removing service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 from sequential scan list

2017/12/18 19:58:23.5454375 3336 11564 Agent [0]0D08.2D2C::12/18/2017-19:58:23.545 [agent]Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 is not in sequential scan list

2017/12/18 19:58:23.5454400 3336 11564 Agent [0]0D08.2D2C::12/18/2017-19:58:23.545 [agent]Added service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 to sequential scan list

2017/12/18 19:58:23.5455110 3336 11864 Agent [0]0D08.2E58::12/18/2017-19:58:23.545 [agent]Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 is in sequential scan list

2017/12/18 19:58:23.5503669 3336 11552 Agent [0]0D08.2D20::12/18/2017-19:58:23.550 [agent]* END * Queueing Finding updates [CallerId = UpdateOrchestrator Id = 9]

2017/12/18 19:58:23.5546871 3336 11552 Agent [0]0D08.2D20::12/18/2017-19:58:23.554 [agent]* START * Finding updates CallerId = UpdateOrchestrator Id = 9

2017/12/18 19:58:23.5546882 3336 11552 Agent [0]0D08.2D20::12/18/2017-19:58:23.554 [agent]Online = Yes; Interactive = No; AllowCachedResults = No; Ignore download priority = No

2017/12/18 19:58:23.5546904 3336 11552 Agent [0]0D08.2D20::12/18/2017-19:58:23.554 [agent]Criteria = IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1""

2017/12/18 19:58:23.5546943 3336 11552 Agent [0]0D08.2D20::12/18/2017-19:58:23.554 [agent]ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed

2017/12/18 19:58:23.5546946 3336 11552 Agent [0]0D08.2D20::12/18/2017-19:58:23.554 [agent]Search Scope = {Machine}

2017/12/18 19:58:23.5547143 3336 11552 Agent [0]0D08.2D20::12/18/2017-19:58:23.554 [agent]Caller SID for Applicability: S-1-5-21-507921405-2111687655-682003330-16048

2017/12/18 19:58:23.5547148 3336 11552 Agent [0]0D08.2D20::12/18/2017-19:58:23.554 [agent]ProcessDriverDeferrals is set

2017/12/18 19:58:23.5556366 3336 11552 Agent [0]0D08.2D20::12/18/2017-19:58:23.555 [agent]Blocking Windows content for WUfB

2017/12/18 19:58:23.5604309 3336 11552 Misc [0]0D08.2D20::12/18/2017-19:58:23.560 [endpointproviders]Got WSUS Client/Server URL: http://WSUS1:8530/ClientWebService/client.asmx""

2017/12/18 19:58:23.5618176 3336 11552 Driver [0]0D08.2D20::12/18/2017-19:58:23.561 [lib]Skipping printer driver 8 due to incomplete info or mismatched environment - HWID[microsoftmicrosoft_musd] Provider[Microsoft] MfgName[Microsoft] Name[Microsoft enhanced Point and Print compatibility driver] pEnvironment[Windows NT x86] LocalPrintServerEnv[Windows x64]

2017/12/18 19:58:23.6686477 3336 11552 Driver [0]0D08.2D20::12/18/2017-19:58:23.668 [lib]Skipping device with 0 HWIDs

2017/12/18 19:58:23.8927603 3336 11552 ProtocolTalker [0]0D08.2D20::12/18/2017-19:58:23.892 [agent]ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://WSUS1:8530/ClientWebService/client.asmx

2017/12/18 19:58:23.8930080 3336 11552 ProtocolTalker [0]0D08.2D20::12/18/2017-19:58:23.893 [agent]OK to reuse existing configuration

2017/12/18 19:58:23.8930119 3336 11552 ProtocolTalker [0]0D08.2D20::12/18/2017-19:58:23.893 [agent]Cached cookie has expired or new PID is available

2017/12/18 19:58:23.8930227 3336 11552 Misc [0]0D08.2D20::12/18/2017-19:58:23.893 [endpointproviders]Got WSUS SimpleTargeting URL: http://WSUS1:8530""

2017/12/18 19:58:23.8931864 3336 11552 IdleTimer [0]0D08.2D20::12/18/2017-19:58:23.893 [agent]WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie) started; operation # 64; does use network; is at background priority

2017/12/18 19:58:23.8931878 3336 11552 ProtocolTalker [0]0D08.2D20::12/18/2017-19:58:23.893 [agent]Initializing simple targeting cookie, clientId = 0292711f-f48c-4e8f-b2d3-86fe7ffdfd4e, target group = , DNS name = careers-01.fqdn.net

2017/12/18 19:58:23.8931881 3336 11552 ProtocolTalker [0]0D08.2D20::12/18/2017-19:58:23.893 [agent] Server URL = http://WSUS1:8530/SimpleAuthWebService/SimpleAuth.asmx

2017/12/18 19:58:23.8932025 3336 11552 WebServices [0]0D08.2D20::12/18/2017-19:58:23.893 [webserviceinfra]Auto proxy settings for this web service call.

2017/12/18 19:58:23.9032809 3336 11552 IdleTimer [0]0D08.2D20::12/18/2017-19:58:23.903 [agent]WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie, operation # 64) stopped; does use network; is at background priority

2017/12/18 19:58:23.9034529 3336 11552 IdleTimer [0]0D08.2D20::12/18/2017-19:58:23.903 [agent]WU operation (CAgentProtocolTalker::GetCookie_WithRecovery) started; operation # 65; does use network; is at background priority

2017/12/18 19:58:23.9034798 3336 11552 WebServices [0]0D08.2D20::12/18/2017-19:58:23.903 [webserviceinfra]Auto proxy settings for this web service call.

2017/12/18 19:58:23.9139452 3336 11552 WebServices [0]0D08.2D20::12/18/2017-19:58:23.913 [webserviceinfra]Web service call failed with hr = 8024401f.

2017/12/18 19:58:23.9139458 3336 11552 WebServices [0]0D08.2D20::12/18/2017-19:58:23.913 [webserviceinfra]Current service auth scheme=0.

2017/12/18 19:58:23.9139460 3336 11552 WebServices [0]0D08.2D20::12/18/2017-19:58:23.913 [webserviceinfra]Current Proxy auth scheme=0.

2017/12/18 19:58:23.9139516 3336 11552 IdleTimer [0]0D08.2D20::12/18/2017-19:58:23.913 [agent]WU operation (CAgentProtocolTalker::GetCookie_WithRecovery, operation # 65) stopped; does use network; is at background priority

2017/12/18 19:58:23.9139546 3336 11552 ProtocolTalker [0]0D08.2D20::12/18/2017-19:58:23.913 [agent]CAgentProtocolTalker::GetCookie_WithRecovery failed, hr=0x8024401f

2017/12/18 19:58:23.9139577 3336 11552 ProtocolTalker [0]0D08.2D20::12/18/2017-19:58:23.913 [agent]GetCookie_WithRecovery failed 0x8024401f

2017/12/18 19:58:23.9139591 3336 11552 ProtocolTalker [0]0D08.2D20::12/18/2017-19:58:23.913 [agent]RefreshCookie failed 0x8024401f

2017/12/18 19:58:23.9139610 3336 11552 ProtocolTalker [0]0D08.2D20::12/18/2017-19:58:23.913 [agent]RefreshPTState failed 0x8024401f

2017/12/18 19:58:23.9139621 3336 11552 ProtocolTalker [0]0D08.2D20::12/18/2017-19:58:23.913 [agent]SyncUpdates round trips: 0

2017/12/18 19:58:23.9139624 3336 11552 ProtocolTalker [0]0D08.2D20::12/18/2017-19:58:23.913 [agent]Sync of Updates failed, hr=0x8024401f

2017/12/18 19:58:23.9139679 3336 11552 ProtocolTalker [0]0D08.2D20::12/18/2017-19:58:23.913 [agent]SyncServerUpdatesInternal failed 0x8024401f

2017/12/18 19:58:23.9193245 3336 11552 Agent [0]0D08.2D20::12/18/2017-19:58:23.919 [agent]Failed to synchronize, error = 0x8024401F

2017/12/18 19:58:23.9399690 3336 11552 Agent [0]0D08.2D20::12/18/2017-19:58:23.939 [agent]Exit code = 0x8024401F

2017/12/18 19:58:23.9399701 3336 11552 Agent [0]0D08.2D20::12/18/2017-19:58:23.939 [agent]* END * Finding updates CallerId = UpdateOrchestrator Id = 9

2017/12/18 19:58:23.9717633 3336 11552 IdleTimer [0]0D08.2D20::12/18/2017-19:58:23.971 [agent]WU operation (CSearchCall::Init ID 9, operation # 63) stopped; does use network; is at background priority

2017/12/18 19:58:23.9724154 3336 3740 Unknown( 13): GUID=a2b43708-af59-32cd-48bc-7cf111dee98e (No Format Information found).

2017/12/18 19:58:23.9726881 3336 3740 Unknown( 15): GUID=a2b43708-af59-32cd-48bc-7cf111dee98e (No Format Information found).

2017/12/18 19:58:23.9726914 3336 3740 Unknown( 16): GUID=a2b43708-af59-32cd-48bc-7cf111dee98e (No Format Information found).

2017/12/18 19:58:23.9728074 3336 8228 Unknown( 22): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).

2017/12/18 19:58:23.9728129 3336 11564 Unknown( 19): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).

2017/12/18 19:58:23.9729980 3336 11916 Unknown( 10): GUID=262b5116-43af-397f-9aa2-1037c99270fc (No Format Information found).

2017/12/18 19:58:23.9730984 3336 11916 Unknown( 10): GUID=262b5116-43af-397f-9aa2-1037c99270fc (No Format Information found).

2017/12/18 19:58:24.0890538 3336 11916 Unknown( 10): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).

2017/12/18 19:58:24.0891639 3336 11916 IdleTimer [0]0D08.2E8C::12/18/2017-19:58:24.089 [agent]WU operation (SR.UpdateOrchestrator ID 10) started; operation # 72; does use network; is not at background priority

2017/12/18 19:58:24.0891864 3336 11848 Agent [0]0D08.2E48::12/18/2017-19:58:24.089 [agent]Processing auto/pending service registrations and recovery.

2017/12/18 19:58:24.0892516 3336 11848 Misc [0]0D08.2E48::12/18/2017-19:58:24.089 [endpointproviders]EP: error: 0x8024500C : - failed to get SLS data

2017/12/18 19:58:24.0892518 3336 11848 Misc [0]0D08.2E48::12/18/2017-19:58:24.089 [endpointproviders]EP: error: 0x8024500C: GetSecondaryServicesEnabledState failed

2017/12/18 19:58:24.0892521 3336 11848 Agent [0]0D08.2E48::12/18/2017-19:58:24.089 [agent]AutoRecovery: DetectAndToggleServiceState failed 0x8024500c

2017/12/18 19:58:24.0892549 3336 11848 Agent [0]0D08.2E48::12/18/2017-19:58:24.089 [agent]Failed to resolve federated serviceId 7971F918-A847-4430-9279-4A52D1EFE18D, hr=8024500c

2017/12/18 19:58:24.0892568 3336 11848 Agent [0]0D08.2E48::12/18/2017-19:58:24.089 [agent]Failed to execute service registration call {503DD0C2-A8FC-4AFF-B01A-3A2FEE5A31A3}, hr=8024500c (cV: YC6cu5V4r0Gjggrw.0.1.0.1)

2017/12/18 19:58:24.0892643 3336 11848 IdleTimer [0]0D08.2E48::12/18/2017-19:58:24.089 [agent]WU operation (SR.UpdateOrchestrator ID 10, operation # 72) stopped; does use network; is not at background priority

2017/12/18 19:58:24.0916450 3336 3740 Unknown( 14): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).

2017/12/18 19:58:24.0918774 3336 11916 Unknown( 10): GUID=262b5116-43af-397f-9aa2-1037c99270fc (No Format Information found).

2017/12/18 19:58:28.9391568 3336 4304 Reporter [0]0D08.10D0::12/18/2017-19:58:28.939 [reporting]REPORT EVENT: {12220C62-F121-461A-8347-44DDBF59522D} 2017-12-18 19:58:23:939-0000 1 148 [AGENT_DETECTION_FAILED] 101 {00000000-0000-0000-0000-000000000000} 0 8024401f UpdateOrchestrator Failure Software Synchronization Windows Update Client failed to detect with error 0x8024401f.

Edited by newpersn
Posted
Blank page

 

Open up IIS on the Server, and check that the Application Pool WsusPool is started, also check the Advanced Settings for it. Ensure that Private Memory Limit is over 1000000, for example I have 4GB (4000000) to cover the more massive Windows 10 updates.

 

Also check that the Default Website and WSUS Administration have started.

  • Thanks 1
Posted
Open up IIS on the Server, and check that the Application Pool WsusPool is started, also check the Advanced Settings for it. Ensure that Private Memory Limit is over 1000000, for example I have 4GB (4000000) to cover the more massive Windows 10 updates.

 

Also check that the Default Website and WSUS Administration have started.

 

Nope, Still nothing :(

Posted
Nope, Still nothing :(

 

You might have to right click on WsusPool and select 'Recycle…'.

 

I take it the Application Pools -> WSUSPool, Sites -> Default Web Site and Sites -> WSUS Administration are all in a started state?

Posted
You might have to right click on WsusPool and select 'Recycle…'.

 

I take it the Application Pools -> WSUSPool, Sites -> Default Web Site and Sites -> WSUS Administration are all in a started state?

 

Yep all started. :(

 

(so close to uninstall IIS and WSUS and reinstall it. but i dont want to download 500gb of updates again..)

Posted
Yep all started. :(

 

(so close to uninstall IIS and WSUS and reinstall it. but i dont want to download 500gb of updates again..)

 

Well the database should stay intact if you just uninstall.

Posted

Reinstalled WSUS and now getting 0x8024500c when looking for updates.

 

A test machine did install a few office 2013 updates restarted and now errors out with the above error...

Posted (edited)
No i didn't. Seem to be going round and round with WSUS.

 

What setting do you have for Delivery Optimization in GP?

 

Not Configured (for all of them).

Edited by DJ-1701
Posted
Didnt error out but didnt find no updates...

 

Im sure i've released CU after 15069.483

 

And i've released V1709 (i think)

 

Now back with 0x8024500c error....

Posted
Is wsus 1 in proxy exceptions? Also I would use the fqdn.

 

We dont use any proxy. Any filtering is done thought ISP. I will change it now. But didnt make any difference

Posted
[ATTACH]46833[/ATTACH]

 

What do I do about that? Keeps changing to 1.

 

That setting is only to block the Microsoft Windows Update site, it doesn't disable WSUS. The setting can be found here in Group Policy.

Administrative Templates --> Windows Components --> Windows Update --> Remove Access To Use All Windows Update Features

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