ICT Technician –2nd/3rd Line Support £28-30K – SURREY

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ICT Technician –2^nd/3^rd Line Support £28-30K – SURREY

 

Exciting opportunity for a high attaining private school in Surrey who are now in the position to hire an experienced ICT Support technician to assist both with the service desk and the ongoing projects at the school..

As an ICT Technician you will be joining the IT Services department in an effort to ensure the smooth operation of the in-house IT network. The role encompasses support of all communications infrastructure on the site and is ideally suited to someone with experience gained through a similar role, ideally within Education.

 

Benefits Include:

· A competitive market salary of up to £28,000 - £30,000 depending on previous experience

· 25 days holiday plus bank holiday annual leave entitlement

· Pension Scheme

· Additional benefits available

· Free daily lunch

 

Reporting to the Network Manager you will be:

· Providing technical support in order to ensure the smooth operation of the site’s servers, devices, virtual environments and LAN infrastructures

· Supporting software installation and maintenance, as well as technical support to staff

· Monitoring the safety and security of all networks and ensuring on-time maintenance is carried out to minimize the risk of downtime

· You will be good at implementing and troubleshooting to a 2nd/3rd line support level, able to demonstrate good technical oversight, ownership of responsibilities and excellent communication skills.

 

You will have an aptitude for working with applications and systems in order to undertake analysis and diagnostics. IT issues can vary from simple staff issues to more complicated technical issues, which in itself represent a great opportunity for growth within the role and the organisation.

 

Below are menu of skills that you can look forward to being exposed to – obviously you will not be required to know them all !!

· Windows 7/8/10

· Windows Server 2008 R2/2012 R2/2016

· Exchange 2010/2013

· Network Switches

· WLAN (Ruckus)

· Active Directory/Group Policy

· MDM (iOS, Android, Windows, BB)

· VMware ESXi 5.5/6

· Avaya Telephony

· Audio Visual Equipment

· SCCM 2012

· SCOM 2012

· Security (Firewall, Web Filtering, AV)

 

 

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

 

If you have the required knowledge and experience and would like to apply for this role,

then please send your CV to [email protected] as this in an urgent requirement.