iPad wifi not staying on

[Sheridan]

Weird one this, we have a kiosk app for visitor sign in running on two iPads - one standard 9.7 and a Mini 3. Both are joined to our wifi, and both stay on continuously (powered all the time)

 

Every so often, they lose the wifi - despite showing the SSID they won't connect. The only way to get them to reconnect is to toggle the wifi on and off which is a pain for a device that is supposed to stay online all the time.

 

I've even had one plugged into AC to view the console but I couldn't see anything that was relevant - and I doubt its hardware related as they are different devices, but I'm stumped as to what is causing it. Our wireless doesn't switch off at any time and all of the other ipads used by staff reconnect when unlocked every time.

 

The only thing I can think of is that iPads wifi cards die if left on continuously but other people use them like this so how do they get around it!

[Priscilla110]

Have you reset the settings? This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.

[colly72]

I've had a similar issue with Iphones. Solution for me was to back them up via Itunes/Icloud, wipe completely and set up as new device, then restore from the backup.