IT Support Analyst - Surrey - £28-30k - Closing 15th December

[Ravi_GreatFind]

Exciting opportunity for a high achieving Independent School in the Surrey area in search for a talented Service Desk Analyst.

As a Service Desk Analyst, you will be joining the IT Services department in an effort to ensure the smooth operation of the in-house IT network. The role encompasses support of all communications infrastructure on the site and is ideally suited to someone with experience gained through a similar role.

Core working hours are to cover 8am-5pm, Mon-Fri.

Benefits Include:

 

• A competitive market salary of up to £28,000 - £30,000 depending on previous experience
  
• 25 days holiday plus bank holiday annual leave entitlement
  
• Pension Scheme
  
• Additional benefits available
  
• Free daily lunch onsite
  

Reporting to the Service Desk Manager you will be:

 

• Providing technical support in order to ensure the smooth operation of the site’s servers, devices, virtual environments and LAN infrastructures
  
• Supporting software installation and maintenance, as well as technical support to staff
  
• Monitoring the safety and security of all networks and ensuring on-time maintenance is carried out to minimize the risk of downtime
  
• You will be good at implementing and troubleshooting to a 2nd/3rd line support level, able to demonstrate good technical oversight, ownership of responsibilities and evidence effective communication skills.
  
• Communicating progress regarding on-going issues to staff in a timely manner
  

The role offers plenty of challenges and a good opportunity to gain valuable experience within the IT support sector. You will require an aptitude for working with applications and systems in order to undertake analysis and diagnostics. IT issues can vary from simple staff issues to more complicated technical issues, which in itself represent a great opportunity for growth within the role and the organisation.

Our client is looking for strong experience supporting and administering at least two of the following technologies:

 

• Windows 7/8/10
  
• Windows Server 2008 R2/2012 R2/2016
  
• Exchange 2010/2013
  
• Network Switches
  
• WLAN (Ruckus)
  
• Active Directory/Group Policy
  
• MDM (iOS, Android, Windows, BB)
  
• VMware ESXi 5.5/6
  
• Avaya Telephony
  
• Audio Visual Equipment
  
• SCCM 2012
  
• SCOM 2012
  
• Security (Firewall, Web Filtering, AV)
  

Due to the work environment, all candidates will be subject to DBS checks in accordance with the site policy.

Keywords - Schools ICT Technician, ICT Engineer, ICT Support, IT Technician, IT Engineer, IT Support, 2nd Line engineer, Service Desk Analyst, Field Engineer

 

To Apply please send your CV to [email protected]

 

Please feel free to contact me for any additional information.

 

Ravi Patel

GreatFind Recruitment

 

Tel - 020 3318 2128

Out of hours - 07904 015757

Email - [email protected]

 

@greatFind we have a number of 1st / 2nd / 3rd Line, Project Engineering and IT Manager roles available within the Education / Corporate Technology sector - contact us for a full list of available job opportunities

Edited December 9, 2017 by Dos_Box
Approved