[ms office - 2016] Office Outlook Mac 2016 (think its a licence issue)

[tinkerbotsict]

I had reinstall office for Mac 2016 from my school work account as we get free number of licences to each member of staff on to my personal mac but i am now got an issue with outlook which has been working fine for about 2 years.

 

It will only work offline now and when i link my office 365 account it says i have a licence but not to be able to send and recieve emails. I have screen shot of the error message its giving me.

 

We might not have the right level of subscription (must have previously for it to work) to be able to access outlook online? We have Office 365 A1 am i right in thinking i need A3 or A5

 

Any help i would be really grateful as i feel like my arm has been chopped off not being able to view my emails central and i dont want to go back to mac mail

Edited December 6, 2017 by tinkerbotsict