NetSupport issue.

[RiffRaff]

Morning,

 

We have just purchased NetSupport and have started rolling it out.

One issue we are having is how do we set it so that when different teachers log on to the PC they all automatically get the correct PCs for the room that they are in?

 

I have sat with a teacher and set it for his room, but when the next teacher logs on, they have to go through the same process. Is there not a way of setting each teacher PC to automatically only pick up that rooms PC's for ALL users?

 

Hope that makes sense.

[Tom_NetSupport]

Hi @RiffRaff

 

Would you be able to PM me your details? I'll then get our Tech Support team to contact you.

 

Thanks

Tom

[NetSupportTechSupport]

Hi,

 

I wanted to post a quick to this thread to confirm that the above is possible when configuring the NetSupport School Tutor Console and setting the Room name. There are a couple of different ways to achieve this but the most common is to implement the machine based AD template files supplied with NetSupport School.

 

Using the AD Template files you can apply a configuration to your Teacher machines with the Tutor Console installed in order to enforce the same configuration to all Teacher users that are logging on.

 

If anyone would like assistance with this method please feel free to contact the support team at NetSupport and we will be happy to help.

 

Best regards

 

 

Andy