Jackmarchant Posted November 29, 2017 Posted November 29, 2017 Hi People, A member of staff has an issue whenever they try and sort out the options in SIMS - this specific member of staff does this every year without any hassle. I contacted Capita yesterday and they said they haven't come across this issue before - they gave me a few solutions which didn't fix the issue. They have full write access, disk space is fine - so I'm stuck. If anybody knows the fix or any ideas that would be great. Many thanks, Jack
RootsSchImp Posted November 30, 2017 Posted November 30, 2017 First of all, hats off for sorting your options in November - that's organisation. re the problem: is it machine specific, or happening everywhere? Is it happening for all sims users or just this member of staff? I wouldn't swear to this, but I have a vague memory about old bits of SIMS needing C:\ drive access and that occasionally being blocked by security updates - has somehting like that happened? Other solution could be trying out the cloud based SIMS Options software, has that been released to all users @PhilNeal ? Good luck gettting it sorted Ed
Jackmarchant Posted November 30, 2017 Author Posted November 30, 2017 First of all, hats off for sorting your options in November - that's organisation. re the problem: is it machine specific, or happening everywhere? Is it happening for all sims users or just this member of staff? I wouldn't swear to this, but I have a vague memory about old bits of SIMS needing C:\ drive access and that occasionally being blocked by security updates - has somehting like that happened? Other solution could be trying out the cloud based SIMS Options software, has that been released to all users @PhilNeal ? Good luck gettting it sorted Ed Thank you for your reply! Not machine specific, the user has tried on their and still no joy. This user is the only one that does this I believe. I'll have a look into the C:\ drive access. Thanks
Esteban_Child_of_the_Sun Posted November 30, 2017 Posted November 30, 2017 Other solution could be trying out the cloud based SIMS Options software, has that been released to all users @PhilNeal ? Yes, Options Online has been released to all and is a direct upgrade for Options 6, so if you are using Options you can use Options Online at no extra cost. All it takes is the onboarding to get all students to sign in, from what I've seen of Options Online, it should save a lot of staff time once set up, but I have yet to use it in anger so to speak.
PhilNeal Posted November 30, 2017 Posted November 30, 2017 Yes the cloud version of Options is out there and being widely used. You can let students/parents pick their choices from pathways that have been allocated to students.
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now