Calling all ISP/Phone Line Providers/Those with contacts in BT

[MatthewL]

I'm after some assistance from those with contacts to BT mainly around phone lines.

 

This is possible more aimed at suppliers but basically after flagging an gap in support procedures for major faults on the BT network concerning residential/normal business class users in say small towns/villages.

 

This is to do with crossed lines which if just one or two could be explained but when you have larges areas of a village with the same and lots of elderly folk who could rely on their caller ID been their only source of help it becomes a major issue.

 

I've raised concerns as high as I can but could do with someone who is willing to help me raise a point with BT and actually speak to someone!

 

It may seem a small issue but infact it could be a fatal matter in cases.

 

Feel free to drop me a PM due to the nature of this.

 

Thanks

[JATSO]

Sounds like something your MP should take up that's we we pay them for, to represent the public and their constituents.

[MatthewL]

Valid point, one person I hadn't spoken to but will do. Thanks.