unexus Posted October 9, 2017 Posted October 9, 2017 Hi All, Over the last few weeks, I've been seeing an increasing number of PCs in school exhibiting weird screen refresh issues in Office products. Here is an example:- I've tried uninstalling office and re-installing but that doesn't fix it. I've had to resort to completely rebuilding the PC. However, the problem seems to happening on more and more machines as the weeks go by. Has anyone else seen this or know what causes it? Thanks.
ShellfishClive Posted October 18, 2017 Posted October 18, 2017 We had the same problem and managed to fix it by disabling Smart Ink.
Duke5A Posted October 20, 2017 Posted October 20, 2017 Office uses hardware acceleration for a lot of things. I've had a couple labs with on board Intel video that used the MS drivers that would cause Office to behave like that. Try updating the video drivers for whatever chipset the desktop has.
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now