[sims] SIMS Parent App modify parent email

[Theldron]

Hi guys,

 

We are just starting to use SIMS Parent app and one of the parent email accounts was entered in wrongly in SIMS, so the parent did not receive the invite. I have corrected it (2 days ago), but it is still showing wrong in the Parent app admin site.

 

Any ideas?

[PhilNeal]

Please raise a case.

[345_323]

where is it showing wrong in the admin site ? on the invite you sent? I got caught out thinking when I updated the email, that after a couple of hours it would update the invite but the old email remains until you resend the invite. If the email isn't updating when you look for the parent sometimes a restart of SIMS Services Manager service on the SIMS box can kick it into life.