Installing Target Tracker 15.6.2 gives "invalid digital signature"

[SimonWindisch]

Hi there,

 

Trying to install Target Tracker 15.6.2...

 

1. Download the executable from the website Downloads

2. Unzip the executable to the MSI and supporting files (including data1.cab)

3. Run msiexec /i "Primary Target Tracker.msi" /q

4. Get an error message to the effect that the digital signature on the cab file is invalid.

 

This works on Windows 7 but fails on Windows 10.

 

The verbose log file shows

MSI (s) (88:34) [11:54:32:477]: Validating digital signature of file 'C:\WINDOWS\ccmcache\j\Data1.cab'

MSI (s) (88:34) [11:54:32:678]: File 'C:\WINDOWS\ccmcache\j\Data1.cab' has an invalid hash. It is possibly corrupted.

MSI (s) (88:84) [11:54:32:678]: Note: 1: 1330 2: C:\WINDOWS\ccmcache\j\Data1.cab 3: 24592

MSI (s) (88:84) [11:54:32:678]: Product: Primary Target Tracker -- Error 1330.A file that is required cannot be installed because the cabinet file C:\WINDOWS\ccmcache\j\Data1.cab has an invalid digital signature. This may indicate that the cabinet file is corrupt. Error 24592 was returned by WinVerifyTrust.

 

Error 1330.A file that is required cannot be installed because the cabinet file C:\WINDOWS\ccmcache\j\Data1.cab has an invalid digital signature. This may indicate that the cabinet file is corrupt. Error 24592 was returned by WinVerifyTrust.

MSI (s) (88:84) [11:54:32:725]: Note: 1: 2265 2: 3: -2147287035

 

Full log file zipped and attached to this post.

 

I've got this logged with EES for schools, I'll update as I get more, but suggestions would be appreciated.

 

Thanks - Simon

TT.zip

[Joanne]

Was gonna respond because I upgraded last week... but mine was to 15.6.1.... is there another version out already?!

 

What happens if you run just the exe on a machine?

[SimonWindisch]

Hmmm, it says "ZIP damaged" Bad CRC. Possible cause: file transfer error.

 

I've downloaded it three times, always the same size, I'll call their support.

 

Thanks

[atcoates]

I always just extract the exe with 7zip to get the msi and did 15.6.2 yesterday. Could your AV be altering the file? Edited September 19, 2017 by atcoates

[NikChillin]

I did the same yesterday on Win 10 and it was fine.

[SimonWindisch]

I think I've made some progress.

I'm using System Centre Configuration Manager and I initially built an application with SCCM to distribute to the client PCs. SCCM mangled the data1.cab file which caused the original failure.

 

However, even though I then went back a step and tried to install Targer Tracker from a manually downloaded and unzipped file, MSIEXEC was continuing to install the broken version cached in C:\Windows\CCMcache, rather than the new version that I had downloaded. (Peazip showed me that the cached version's cab file did indeed have a faulty digital signature, which explains the error message)

 

Once I deleted the key in Computer\HKEY_CLASSES_ROOT\Installer\Products\F681CD7041160BA4CB5AABC314497F26 and then ran the manually unzipped version of the MSI, the install worked from the new version of the cab file, and it worked OK.