Novalee Posted September 5, 2017 Posted September 5, 2017 So first day back joy! Just waiting on a call back from them regarding this, but wanted to know if anyone had seen this before? The Impact system hasn't moved the school year groups on - the new year 7 are there as '07FORM' and last years year 7 are there 77FORM etc. Also, the new year 7 haven't got their UPN numbers imported from SIMs yet. They did only get enrolled today if it could be a sync issue. Parent Pay money for all students is sitting in Parent Pay - it hasn't transferred to the Impact system. Eek, not today!!
DaveJ2717uk Posted September 6, 2017 Posted September 6, 2017 Same here, and cunninghams is like contacting the crew of the Marie Celeste.... FFS!!!
eyetea Posted September 6, 2017 Posted September 6, 2017 Found the best way to get hold of cunninghams is to get in at 730 and jump straight on the phone!
zag Posted September 6, 2017 Posted September 6, 2017 (edited) Or get one of the 2 support staffs mobile phone numbers They are pretty good when you actually get through to them usually. We used to have endless troubles with tucassi syncing, but now its hosted those problems have disapeared. If you are having problems syncing to impact, always look at the scheduled task. Try it as a local user and it usually fixes it. Edited September 6, 2017 by zag
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now