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Hi,

 

We previously had 2 of the same print devices/queues going to the same printer. Yesterday I deleted the 2nd queue and changed the other to default B&W.

 

I haven't been able to print from any devices since.

 

When I print a test page directly from the Copier's admin console it prints out fine, and I can copy fine.

 

When I try to print a test page from Print Manager on the Server it goes through the queue, says "Printing" and leaves the queue, the copier revs up like it's going to print something but doesn't, there is then no trace of a document trying to be printed.

 

It is being pushed out via GPO and when printing from a client Machine, it leaves a "Printer State Error".

A popup box should appear asking users to enter a user number, after which it will then print.

 

To try and resolve this I have reinstalled a new print device instance - no luck with default settings. There is no interim software, just a the MFD Sharp admin console and Print Manager on 2012. Restarted the Spooler and restarted the Server.

 

Any ideas?

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