talksr Posted June 9, 2017 Posted June 9, 2017 I have a teacher who spent a day working on a document she had stored on her USB drive. When she came home and tried to open the document, Office says: "We're sorry. We can't open the document because we found a problem with its contents." The details show "The file is corrupt and cannot be opened". She didn't have another copy and we have also noticed that on her USB drive, there are some odd files and folders that have almost Chinese like symbols for file and folder names. I have attached the corrupt file. Does anyone think it is salvageable, or has she lost it? ELG Summer Assessment 2016-17.docx
3s-gtech Posted June 9, 2017 Posted June 9, 2017 Sounds like the stick is on the way out. Prices being what they are, recover what you can then burn it and replace. 1
talksr Posted June 9, 2017 Author Posted June 9, 2017 Thanks everyone, will see if Office will try and recover it. Have advised that she gets a new USB drive.
Meldrew Posted June 9, 2017 Posted June 9, 2017 Thanks everyone, will see if Office will try and recover it. Have advised that she gets a new USB drive. And uses it properly, ie never ever ever saving directly to it? Meldrew
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