Veeam - Hyper-V Cluster backup issues

[mdrabble]

I'm currently testing Veeam as an alternative to DPM and I'm struggling to get it to back up VMs within my Hyper-V Cluster.

 

When I try and backup a single VM as a test I am getting the following error

 

:: Failed to create snapshot (Fileshare Provider) (mode: Veeam application-aware processing) Details: Provider [{89300202-3cec-4981-9171-19f59559e0f2}] does not support shadow copies of volume [\\SERVER\VMSHARE\].

--tr:Failed to add volumes to the snapshot set.

--tr:Failed to perform pre-backup tasks.

 

No issues with DPM, so I'm not sure why Veeam is struggling.

 

My VM storage is on a Windows box using SMB3 shares - is the error saying my share doesn't support shadow copies or is it that the VM that doesn't support shadow copies?

 

Cheers

[mikkydoos]

Is there a reason for selecting application aware processing in the job?

[mdrabble]

Is there a reason for selecting application aware processing in the job?

 

Not really - have just removed that option and Guest filing indexing and tried the backup again and it failed with the same error.

[mikkydoos]

Pop up a screenshot of your settings summary @mrdabble

[mdrabble]

 

Just had a thought..... adding my VM Storage Server to the Veeam Backup Infrastructure and will test to see if that sorts it.

[mikkydoos]

Looks like possible permissions issue to me. Set up a backup repository and add some credentials from the menu in the top left.

[mdrabble]

Managed to solve it!

 

My VMs are stored on an SMB3 share - turns out I hadn't Installed/enabled the File Server VSS Agent Service