Mercury III Laser Cutter USB driver

[Chrism03]

Hi All,

We have GCC Mercury III Laser cutter attached to a Win8.1 PC via USB. This has been working for 2 years. This week its decided to give up the ghost and stop communicating with the PC.

I have changed the cable and reinstalled the driver, updated the driver.

 

The cutter is detected as unknown USB printer and will not recognise the drivers and when running the GCC (manufacturer) driver install it puts the cutter on LPT1

 

Any pointers?

 

Thanks in advance

[AlonsoMosley]

Hey buddy,

i had to reinstall ours a few months back. Am just going through me instructions and i went into Devices and printers, Add a printer, Add a local one. Then select Use an existing, and from the dropdown menu select the highest numbered virtual port (ie USB001, etc).

Then click Next, select 'have Disc' and browse. At that point to your driver file.

Hope this is of assistance to you.

 

Alonso Mosley

[Chrism03]

Eventually got it sorted, but tbh I couldn't tell you what caused the issue. Tried 3 different driver versions and ended up installing a HP usb driver to get the USB001 port to show up