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I am attempting to build a Windows 10 Education image on a Dell Lattitude E5520to be captured and deployed using FOG Cloning Solution 1.3.4. I've started by installing Windows 10 Education build 1607 and booting into Audit Mode. From there I install the FOG Client and Windows System Image Manager. I create an answer file with Windows SIM using the Install.wim file from the win 10 installation disk. I move the amd64_Microsoft-windows-Shell-Setup_neutral and OEMinformation from the windows image to Specialize in the answerfile. Then save the file to C:\windows\System32\Sysprep\unattend.xml. i then run CMD as administrator and run C:\Windows\System32\Sysprep>sysprep.exe /generalize /oobe /shutdown /unattend.

 

Once the laptop has shut down i capture the image using FOG. When the laptop boots back to windows I get an error saying "The computer restarted or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation."

 

I know I can solve this by editing the setup registry but I want to prevent this error happening. Any advice will be most welcome.

 

Thanks

 

James Taylor

ICT Technician

 

Trinity Academy Halifax

Shay Lane, Halifax, HX2 9TZ

Tel: 01422 244890

Fax: 01422 240033

Web: Trinity Academy – Trinity Academy Halifax

Posted
Do you create a user in your answer file? If not you can get this error. When the error is on screen press shift+f10 to get a cmd prompt, reenable administrator account using net user, then reboot and see if it works.
Posted (edited)
I get an error saying "The computer restarted or encountered an unexpected error. Windows installation cannot proceed.

The March 2017 Cumulative Update for Windows 10 includes a SysPrep-related fix. I would install this first (either manually or integrate it into the .wim) before capturing the image and then try again. Prior to installing the CU you should install the latest servicing stack update too.

 

https://support.microsoft.com/en-us/help/4013429/windows-10-update-kb4013429

 

Addressed issue that causes the System Preparation (Sysprep) tool to fail.
Edited by Arthur
Posted
I don't create a user in the answer file I just enable the administrator account from the local user manager prior to sysprep. I tried the re-enable using Net User anyway and got no result.
Posted
I don't create a user in the answer file I just enable the administrator account from the local user manager prior to sysprep. I tried the re-enable using Net User anyway and got no result.

 

I dont know anything about FOG but I do know (from personal experience) that by default the local administrator account is disabled and when you run sysprep it basically defaults the OS so the local administrator account is disabled once sysprep has finished working.

 

Someone has implied that you need to add a user to your answer file so try that next and see if that works.

Posted
It is probably simply because you are using fog to capture the image and has corrupted it in some way. Try capturing the image using WDS, why even go for 3rd party when WDS is built in.
Posted

tried putting the user in the answerfile and have just syprepped it with out capturing just to test but got a different error. "Windows could not parse or process the unattend answerfile for pass [specialize]. the settings specified in the answerfile cannot be applied. the error was detected while processing setting for component -Microsoft-Windows-Shell-Setup]. please see below the contents of my answerfile.

 

true %COMPUTERNAME% Akroydon Greenwich Mean Time true en-gb en-gb en-gb en-gb true true true true true Work 1 true true UgAwAGMANQA4ADUAZAB0AEEAZABtAGkAbgBpAHMAdAByAGEAdABvAHIAUABhAHMAcwB3AG8AcgBkAA==

false</plaintext> </administratorpassword> <localaccounts> <localaccount wcm:action="modify"> <displayname>Administrator</displayname> <group>Administrators</group> <name>Administrator</name> <description>Local Administrator</description> </localaccount> </localaccounts> </useraccounts></component></settings></p> </div> </div> </div> </div> </article> <a id='findComment-1482735'></a> <a id='comment-1482735'></a> <article id='elComment_1482735' class='cPost ipsBox ipsResponsive_pull ipsComment ipsComment_parent ipsClearfix ipsClear ipsColumns ipsColumns_noSpacing ipsColumns_collapsePhone '> <div class='cAuthorPane_mobile ipsResponsive_showPhone'> <div class='cAuthorPane_photo'> <div class='cAuthorPane_photoWrap'> <a href="https://www.edugeek.net/profile/1824-arthur/" rel="nofollow" data-ipsHover data-ipsHover-width="370" data-ipsHover-target="https://www.edugeek.net/profile/1824-arthur/?do=hovercard" class="ipsUserPhoto ipsUserPhoto_large" title="Go to Arthur's profile"> <img 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data-quoteData='{&quot;userid&quot;:1824,&quot;username&quot;:&quot;Arthur&quot;,&quot;timestamp&quot;:1490092122,&quot;contentapp&quot;:&quot;forums&quot;,&quot;contenttype&quot;:&quot;forums&quot;,&quot;contentid&quot;:162331,&quot;contentclass&quot;:&quot;forums_Topic&quot;,&quot;contentcommentid&quot;:1482735}' class='ipsComment_content ipsType_medium'> <div class='ipsComment_meta ipsType_light ipsFlex ipsFlex-ai:center ipsFlex-jc:between ipsFlex-fd:row-reverse'> <div class='ipsType_light ipsType_reset ipsType_blendLinks ipsComment_toolWrap'> <div class='ipsResponsive_hidePhone ipsComment_badges'> <ul class='ipsList_reset ipsFlex ipsFlex-jc:end ipsFlex-fw:wrap ipsGap:2 ipsGap_row:1'> </ul> </div> <ul class='ipsList_reset ipsComment_tools'> <li> <a style="padding: 4px;" onclick="toggleTextColour('1482735');" href='' ref='nofollow' class='ipsComment_ellipsis' title='Change post background colour' data-ipsMenu><img src="https://awscdn.cdngeek.com/img/b/colour_switch.png" width="15" height="15"></a> </li> <li> <a href='#elControls_1482735_menu' class='ipsComment_ellipsis' id='elControls_1482735' title='More options...' data-ipsMenu data-ipsMenu-appendTo='#comment-1482735_wrap'><i class='fa fa-ellipsis-h'></i></a> <ul id='elControls_1482735_menu' class='ipsMenu ipsMenu_narrow ipsHide'> </ul> </li> </ul> </div> <div class='ipsType_reset ipsResponsive_hidePhone'> Posted <time datetime='2017-03-21T10:28:42Z' title='21/03/17 10:28' data-short='9 yr'>March 21, 2017</time> <span class='ipsResponsive_hidePhone'> </span> </div> </div> <div class='cPost_contentWrap'> <div data-role='commentContent' class='ipsType_normal ipsType_richText ipsPadding_bottom ipsContained' data-controller='core.front.core.lightboxedImages'> <blockquote data-ipsquote="" class="ipsQuote" data-ipsquote-username="JTaylor" data-cite="JTaylor" data-ipsquote-contentapp="forums" data-ipsquote-contenttype="forums" data-ipsquote-contentid="162331" data-ipsquote-contentclass="forums_Topic"><div>tried putting the user in the answerfile and have just syprepped it with out capturing just to test but got a different error. "Windows could not parse or process the unattend answerfile for pass [specialize]. the settings specified in the answerfile cannot be applied. the error was detected while processing setting for component -Microsoft-Windows-Shell-Setup]. please see below the contents of my answerfile.</div></blockquote><p> Open your XML file in the Windows System Image Manager (from the Windows ADK). This will ensure that it doesn't contain any errors.</p><p> </p><p> The XML in your last post is missing lots of things.</p> </div> </div> </div> </div> </article> <a id='findComment-1482790'></a> <a id='comment-1482790'></a> <article id='elComment_1482790' class='cPost ipsBox ipsResponsive_pull ipsComment ipsComment_parent ipsClearfix ipsClear ipsColumns ipsColumns_noSpacing ipsColumns_collapsePhone '> <div class='cAuthorPane_mobile ipsResponsive_showPhone'> <div class='cAuthorPane_photo'> <div class='cAuthorPane_photoWrap'> <a href="https://www.edugeek.net/profile/86842-jtaylor/" rel="nofollow" data-ipsHover data-ipsHover-width="370" data-ipsHover-target="https://www.edugeek.net/profile/86842-jtaylor/?do=hovercard" class="ipsUserPhoto ipsUserPhoto_large" title="Go to JTaylor's profile"> <img 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colour' data-ipsMenu><img src="https://awscdn.cdngeek.com/img/b/colour_switch.png" width="15" height="15"></a> </li> <li> <a href='#elControls_1482790_menu' class='ipsComment_ellipsis' id='elControls_1482790' title='More options...' data-ipsMenu data-ipsMenu-appendTo='#comment-1482790_wrap'><i class='fa fa-ellipsis-h'></i></a> <ul id='elControls_1482790_menu' class='ipsMenu ipsMenu_narrow ipsHide'> </ul> </li> </ul> </div> <div class='ipsType_reset ipsResponsive_hidePhone'> Posted <time datetime='2017-03-21T11:33:14Z' title='21/03/17 11:33' data-short='9 yr'>March 21, 2017</time> <span class='ipsResponsive_hidePhone'> </span> </div> </div> <div class='cPost_contentWrap'> <div data-role='commentContent' class='ipsType_normal ipsType_richText ipsPadding_bottom ipsContained' data-controller='core.front.core.lightboxedImages'> <blockquote data-ipsquote="" class="ipsQuote" data-ipsquote-username="Arthur" data-cite="Arthur" data-ipsquote-contentapp="forums" data-ipsquote-contenttype="forums" data-ipsquote-contentid="162331" data-ipsquote-contentclass="forums_Topic"><div>Open your XML file in the Windows System Image Manager (from the Windows ADK). This will ensure that it doesn't contain any errors.<p> </p><p> The XML in your last post is missing lots of things.</p></div></blockquote><p> </p><p> Setting NetworkLocation is deprecated in the Windows image Components/oobeSystem/amd64_Microsoft-Windows-Shell-Setup_neutral/OOBE/NetworkLocation Setting SkipMachineOOBE is deprecated in the Windows image Components/oobeSystem/amd64_Microsoft-Windows-Shell-Setup_neutral/OOBE/SkipMachineOOBE Setting SkipUserOOBE is deprecated in the Windows image Components/oobeSystem/amd64_Microsoft-Windows-Shell-Setup_neutral/OOBE/SkipUserOOBE</p><p> </p><p> Above are the errors I get. </p><p> </p><p> Also what is my answerfile missing. I followed a tutorial online and copied everything they did.</p> </div> </div> </div> </div> </article> <a id='findComment-1482911'></a> <a id='comment-1482911'></a> <article id='elComment_1482911' class='cPost ipsBox ipsResponsive_pull ipsComment ipsComment_parent ipsClearfix ipsClear ipsColumns ipsColumns_noSpacing ipsColumns_collapsePhone '> <div class='cAuthorPane_mobile ipsResponsive_showPhone'> <div class='cAuthorPane_photo'> <div class='cAuthorPane_photoWrap'> <a href="https://www.edugeek.net/profile/5303-pyrom/" rel="nofollow" data-ipsHover data-ipsHover-width="370" data-ipsHover-target="https://www.edugeek.net/profile/5303-pyrom/?do=hovercard" class="ipsUserPhoto ipsUserPhoto_large" title="Go to PyROm's profile"> <img 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data-quoteData='{&quot;userid&quot;:5303,&quot;username&quot;:&quot;PyROm&quot;,&quot;timestamp&quot;:1490105696,&quot;contentapp&quot;:&quot;forums&quot;,&quot;contenttype&quot;:&quot;forums&quot;,&quot;contentid&quot;:162331,&quot;contentclass&quot;:&quot;forums_Topic&quot;,&quot;contentcommentid&quot;:1482911}' class='ipsComment_content ipsType_medium'> <div class='ipsComment_meta ipsType_light ipsFlex ipsFlex-ai:center ipsFlex-jc:between ipsFlex-fd:row-reverse'> <div class='ipsType_light ipsType_reset ipsType_blendLinks ipsComment_toolWrap'> <div class='ipsResponsive_hidePhone ipsComment_badges'> <ul class='ipsList_reset ipsFlex ipsFlex-jc:end ipsFlex-fw:wrap ipsGap:2 ipsGap_row:1'> </ul> </div> <ul class='ipsList_reset ipsComment_tools'> <li> <a style="padding: 4px;" onclick="toggleTextColour('1482911');" href='' ref='nofollow' class='ipsComment_ellipsis' title='Change post background colour' data-ipsMenu><img src="https://awscdn.cdngeek.com/img/b/colour_switch.png" width="15" height="15"></a> </li> <li> <a href='#elControls_1482911_menu' class='ipsComment_ellipsis' id='elControls_1482911' title='More options...' data-ipsMenu data-ipsMenu-appendTo='#comment-1482911_wrap'><i class='fa fa-ellipsis-h'></i></a> <ul id='elControls_1482911_menu' class='ipsMenu ipsMenu_narrow ipsHide'> </ul> </li> </ul> </div> <div class='ipsType_reset ipsResponsive_hidePhone'> Posted <time datetime='2017-03-21T14:14:56Z' title='21/03/17 14:14' data-short='9 yr'>March 21, 2017</time> <span class='ipsResponsive_hidePhone'> (edited) </span> </div> </div> <div class='cPost_contentWrap'> <div data-role='commentContent' class='ipsType_normal ipsType_richText ipsPadding_bottom ipsContained' data-controller='core.front.core.lightboxedImages'> <p>Second try with right quotes, doesnt let me edit for some reason..</p><p> </p><p> We use a minimal sysprep file to get through oobe...</p><p> </p><p> </p><pre class="ipsCode"> en-GB en-GB en-GB en-GB true true true true true 1 !password hash removed! false temp_user administrators temp_user * GMT Standard Time 1 net user administrator /active:yes </pre><div></div><p></p><p> </p><p> We then have a file c:\Windows\Setup\scripts\SetupComplete.cmd which windows autoruns after install (just create folder if needed and put file in there, no need to make reg changes etc.)</p><p> </p><p> </p><p> </p><p> </p><pre class="ipsCode"> net user temp_user /delete bcdedit /set recoveryenabled NO sc config FOGService start= delayed-auto shutdown -t 300 -r </pre><div></div><p></p><p> This deletes the temporary user created in sysprep, disables the recovery console/partition, changes the fog client to start automatically (the latest versions of fog client should be set to disabled before imaging as it can cause problems if not, although havent run into any myself) and reboots the machine after 5 minutes (so fog client loads and starts rename/domain join process).</p> <span class='ipsType_reset ipsType_medium ipsType_light' data-excludequote> <strong>Edited <time datetime='2017-03-21T14:16:21Z' title='21/03/17 14:16' data-short='9 yr'>March 21, 2017</time> by PyROm</strong> </span> </div> </div> </div> </div> </article> <a id='findComment-1482955'></a> <a id='comment-1482955'></a> <article id='elComment_1482955' class='cPost ipsBox ipsResponsive_pull ipsComment ipsComment_parent ipsClearfix ipsClear ipsColumns ipsColumns_noSpacing ipsColumns_collapsePhone '> <div class='cAuthorPane_mobile ipsResponsive_showPhone'> <div class='cAuthorPane_photo'> <div class='cAuthorPane_photoWrap'> <a href="https://www.edugeek.net/profile/5303-pyrom/" rel="nofollow" data-ipsHover data-ipsHover-width="370" data-ipsHover-target="https://www.edugeek.net/profile/5303-pyrom/?do=hovercard" class="ipsUserPhoto ipsUserPhoto_large" title="Go to PyROm's profile"> <img 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PyROm's profile" class="ipsType_break">PyROm</a> </h3> <div class='ipsType_light ipsType_reset'> <a href='https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#findComment-1482955' rel="nofollow" class='ipsType_blendLinks'>Posted <time datetime='2017-03-21T15:03:49Z' title='21/03/17 15:03' data-short='9 yr'>March 21, 2017</time></a> </div> </div> </div> <aside class='ipsComment_author cAuthorPane ipsColumn ipsColumn_medium ipsResponsive_hidePhone'> <h3 class='ipsType_sectionHead cAuthorPane_author ipsType_blendLinks ipsType_break'><strong> <a href='https://www.edugeek.net/profile/5303-pyrom/' rel="nofollow" data-ipsHover data-ipsHover-width='370' data-ipsHover-target='https://www.edugeek.net/profile/5303-pyrom/?do=hovercard&amp;referrer=https%253A%252F%252Fwww.edugeek.net%252Fforums%252Ftopic%252F162331-win-10-education-error-installing-windows-after-sysprep%252F' title="Go to PyROm's profile" class="ipsType_break">PyROm</a></strong> </h3> 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data-quoteData='{&quot;userid&quot;:5303,&quot;username&quot;:&quot;PyROm&quot;,&quot;timestamp&quot;:1490108629,&quot;contentapp&quot;:&quot;forums&quot;,&quot;contenttype&quot;:&quot;forums&quot;,&quot;contentid&quot;:162331,&quot;contentclass&quot;:&quot;forums_Topic&quot;,&quot;contentcommentid&quot;:1482955}' class='ipsComment_content ipsType_medium'> <div class='ipsComment_meta ipsType_light ipsFlex ipsFlex-ai:center ipsFlex-jc:between ipsFlex-fd:row-reverse'> <div class='ipsType_light ipsType_reset ipsType_blendLinks ipsComment_toolWrap'> <div class='ipsResponsive_hidePhone ipsComment_badges'> <ul class='ipsList_reset ipsFlex ipsFlex-jc:end ipsFlex-fw:wrap ipsGap:2 ipsGap_row:1'> </ul> </div> <ul class='ipsList_reset ipsComment_tools'> <li> <a style="padding: 4px;" onclick="toggleTextColour('1482955');" href='' ref='nofollow' class='ipsComment_ellipsis' title='Change post background colour' data-ipsMenu><img src="https://awscdn.cdngeek.com/img/b/colour_switch.png" width="15" height="15"></a> </li> <li> <a href='#elControls_1482955_menu' class='ipsComment_ellipsis' id='elControls_1482955' title='More options...' data-ipsMenu data-ipsMenu-appendTo='#comment-1482955_wrap'><i class='fa fa-ellipsis-h'></i></a> <ul id='elControls_1482955_menu' class='ipsMenu ipsMenu_narrow ipsHide'> </ul> </li> </ul> </div> <div class='ipsType_reset ipsResponsive_hidePhone'> Posted <time datetime='2017-03-21T15:03:49Z' title='21/03/17 15:03' data-short='9 yr'>March 21, 2017</time> <span class='ipsResponsive_hidePhone'> </span> </div> </div> <div class='cPost_contentWrap'> <div data-role='commentContent' class='ipsType_normal ipsType_richText ipsPadding_bottom ipsContained' data-controller='core.front.core.lightboxedImages'> <p>Forgot to add, when we run sysprep we specify the xml file, I dont know if this is needed if using the default unattend.xml name. </p><p> </p><pre class="ipsCode"> sysprep.exe /generalize /oobe /shutdown /unattend:unattend.xml </pre><div></div><p></p> </div> </div> </div> </div> </article> <a id='findComment-1484461'></a> <a id='comment-1484461'></a> <article id='elComment_1484461' class='cPost ipsBox ipsResponsive_pull ipsComment ipsComment_parent ipsClearfix ipsClear ipsColumns ipsColumns_noSpacing ipsColumns_collapsePhone '> <div class='cAuthorPane_mobile ipsResponsive_showPhone'> <div class='cAuthorPane_photo'> <div class='cAuthorPane_photoWrap'> <a href="https://www.edugeek.net/profile/45571-ollyyllo/" rel="nofollow" data-ipsHover data-ipsHover-width="370" data-ipsHover-target="https://www.edugeek.net/profile/45571-ollyyllo/?do=hovercard" class="ipsUserPhoto ipsUserPhoto_large" title="Go to ollyyllo's profile"> <img 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data-quoteData='{&quot;userid&quot;:45571,&quot;username&quot;:&quot;ollyyllo&quot;,&quot;timestamp&quot;:1490352803,&quot;contentapp&quot;:&quot;forums&quot;,&quot;contenttype&quot;:&quot;forums&quot;,&quot;contentid&quot;:162331,&quot;contentclass&quot;:&quot;forums_Topic&quot;,&quot;contentcommentid&quot;:1484461}' class='ipsComment_content ipsType_medium'> <div class='ipsComment_meta ipsType_light ipsFlex ipsFlex-ai:center ipsFlex-jc:between ipsFlex-fd:row-reverse'> <div class='ipsType_light ipsType_reset ipsType_blendLinks ipsComment_toolWrap'> <div class='ipsResponsive_hidePhone ipsComment_badges'> <ul class='ipsList_reset ipsFlex ipsFlex-jc:end ipsFlex-fw:wrap ipsGap:2 ipsGap_row:1'> </ul> </div> <ul class='ipsList_reset ipsComment_tools'> <li> <a style="padding: 4px;" onclick="toggleTextColour('1484461');" href='' ref='nofollow' class='ipsComment_ellipsis' title='Change post background colour' data-ipsMenu><img src="https://awscdn.cdngeek.com/img/b/colour_switch.png" width="15" height="15"></a> </li> <li> <a href='#elControls_1484461_menu' class='ipsComment_ellipsis' id='elControls_1484461' title='More options...' data-ipsMenu data-ipsMenu-appendTo='#comment-1484461_wrap'><i class='fa fa-ellipsis-h'></i></a> <ul id='elControls_1484461_menu' class='ipsMenu ipsMenu_narrow ipsHide'> </ul> </li> </ul> </div> <div class='ipsType_reset ipsResponsive_hidePhone'> Posted <time datetime='2017-03-24T10:53:23Z' title='24/03/17 10:53' data-short='9 yr'>March 24, 2017</time> <span class='ipsResponsive_hidePhone'> </span> </div> </div> <div class='cPost_contentWrap'> <div data-role='commentContent' class='ipsType_normal ipsType_richText ipsPadding_bottom ipsContained' data-controller='core.front.core.lightboxedImages'> If the unattend.xml is in the same folder as sysprep.exe it will be pick up automatically even if you dont use the switch </div> <div class='ipsItemControls'> <div data-controller='core.front.core.reaction' class='ipsItemControls_right ipsClearfix '> <div 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<div class='ipsType_light ipsType_reset'> <a href='https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#findComment-1484536' rel="nofollow" class='ipsType_blendLinks'>Posted <time datetime='2017-03-24T12:07:07Z' title='24/03/17 12:07' data-short='9 yr'>March 24, 2017</time></a> </div> </div> </div> <aside class='ipsComment_author cAuthorPane ipsColumn ipsColumn_medium ipsResponsive_hidePhone'> <h3 class='ipsType_sectionHead cAuthorPane_author ipsType_blendLinks ipsType_break'><strong> <a href='https://www.edugeek.net/profile/1247-k-strider/' rel="nofollow" data-ipsHover data-ipsHover-width='370' data-ipsHover-target='https://www.edugeek.net/profile/1247-k-strider/?do=hovercard&amp;referrer=https%253A%252F%252Fwww.edugeek.net%252Fforums%252Ftopic%252F162331-win-10-education-error-installing-windows-after-sysprep%252F' title="Go to k-strider's profile" class="ipsType_break">k-strider</a></strong> </h3> <ul class='cAuthorPane_info 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title="839 posts" data-ipsTooltip class="ipsType_blendLinks"> <i class="fa fa-comment"></i> 839 </a> </li> </ul> </li> </ul> </aside> <div class='ipsColumn ipsColumn_fluid ipsMargin:none'> <div id='comment-1484536_wrap' data-controller='core.front.core.comment' data-commentApp='forums' data-commentType='forums' data-commentID="1484536" data-quoteData='{&quot;userid&quot;:1247,&quot;username&quot;:&quot;k-strider&quot;,&quot;timestamp&quot;:1490357227,&quot;contentapp&quot;:&quot;forums&quot;,&quot;contenttype&quot;:&quot;forums&quot;,&quot;contentid&quot;:162331,&quot;contentclass&quot;:&quot;forums_Topic&quot;,&quot;contentcommentid&quot;:1484536}' class='ipsComment_content ipsType_medium'> <div class='ipsComment_meta ipsType_light ipsFlex ipsFlex-ai:center ipsFlex-jc:between ipsFlex-fd:row-reverse'> <div class='ipsType_light ipsType_reset ipsType_blendLinks ipsComment_toolWrap'> <div class='ipsResponsive_hidePhone ipsComment_badges'> <ul class='ipsList_reset ipsFlex ipsFlex-jc:end 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ipsPadding_bottom ipsContained' data-controller='core.front.core.lightboxedImages'> <p>if your using FOG 1.3 and the new client did you follow this?</p><p> if you plan to use Sysprep before image capture and are also planning to use the FOG Client, You must disable the FOGService service from running at boot before you Sysprep to take your image, and then re-enable it within your SetupComplete.cmd file so that it is re-enabled after the image deployment is complete.</p><p> </p><p> Failing to do so will break the Sysprep post-deployment process with an error message that says "Windows Setup could not configure Windows to run on this computer’s hardware.”</p><p> </p><p> Disable FOGService: Windows Control Pannel -&gt; View by Small Icons -&gt; Administrative Tools -&gt; Services -&gt; Right click FOGService -&gt; Properties -&gt; Startup Type -&gt; Disabled</p><p> </p><p> Re-enable FOGService post-imaging:</p><p> </p><p> </p><p> Add these lines to SetupComplete.cmd</p><p> </p><p> sc config FOGService start= auto</p><p> shutdown -t 0 -r</p> </div> <div class='ipsItemControls'> <div data-controller='core.front.core.reaction' class='ipsItemControls_right ipsClearfix '> <div class='ipsReact ipsPos_right'> <div class='ipsReact_blurb ' data-role='reactionBlurb'> <ul class='ipsReact_reactions'> <li class='ipsReact_reactCount'> <span data-ipsTooltip title="Thanks"> <span> <img src='https://www.edugeek.net/uploads/reactions/react_thanks.png' alt="Thanks" loading="lazy"> </span> <span> 1 </span> </span> </li> </ul> </div> </div> </div> <ul class='ipsComment_controls ipsClearfix ipsItemControls_left' data-role="commentControls"> <li class='ipsHide' data-role='commentLoading'> <span class='ipsLoading ipsLoading_tiny ipsLoading_noAnim'></span> </li> </ul> </div> </div> </div> </div> </article> <a id='findComment-1485238'></a> <a id='comment-1485238'></a> <article id='elComment_1485238' class='cPost ipsBox ipsResponsive_pull ipsComment ipsComment_parent ipsClearfix ipsClear 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data-role='commentContent' class='ipsType_normal ipsType_richText ipsPadding_bottom ipsContained' data-controller='core.front.core.lightboxedImages'> <p>Just to summarise then prior to sysprepping the PC I ran the march 2017 cumulative update followed by all other updates from windows updates. installed the FOG Client and set its startup to Disabled. created an Unattend.xml file located C:\Windows\System32\Sysprep with code</p><p> </p><pre class="ipsCode"> en-GB en-GB en-GB en-GB true true true true true 1 IQAgAHAAYQBzAHMAdwBvAHIAZAAgAGgAYQBzAGgAIAByAGUAbQBvAHYAZQBkACAAIQBQAGEAcwBzAHcAbwByAGQA false temp_user Administrators temp_user * GMT Standard Time 1 net user administrator /active:yes </pre><div></div><p></p><p> </p><p> created a SetupComplete.cmd file located %WINDIR%\Setup\Scripts containing the code</p><p> </p><pre class="ipsCode"> net user temp_user /deletebcdedit /set recoveryenabled NOsc config FOGService start= delayed-autoshutdown -t 300 -rsc config FOGService start= autoshutdown -t 0 -r </pre><div></div><p></p><p> and then finally ran </p><pre class="ipsCode">C:\Windows\System32\Sysprep&gt;Sysprep.exe /generalize /oobe /shutdown /unattend:Unattend.xml</pre><div></div><p> Thanks for all the help i can now move on to the next step of auto driver install. 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Error installing Windows after sysprep.", "headline": "Win 10 Education. Error installing Windows after sysprep.", "text": "I am attempting to build a Windows 10 Education image on a Dell Lattitude E5520to be captured and deployed using FOG Cloning Solution 1.3.4. I\u0027ve started by installing Windows 10 Education build 1607 and booting into Audit Mode. From there I install the FOG Client and Windows System Image Manager. I create an answer file with Windows SIM using the Install.wim file from the win 10 installation disk. I move the amd64_Microsoft-windows-Shell-Setup_neutral and OEMinformation from the windows image to Specialize in the answerfile. Then save the file to C:\\windows\\System32\\Sysprep\\unattend.xml. i then run CMD as administrator and run C:\\Windows\\System32\\Sysprep\u0026gt;sysprep.exe /generalize /oobe /shutdown /unattend. \u00a0 \nOnce the laptop has shut down i capture the image using FOG. When the laptop boots back to windows I get an error saying \"The computer restarted or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click \"OK\" to restart the computer, and then restart the installation.\" \u00a0 \nI know I can solve this by editing the setup registry but I want to prevent this error happening. Any advice will be most welcome. \u00a0 \nThanks \u00a0 \nJames Taylor \nICT Technician \u00a0 \nTrinity Academy Halifax \nShay Lane, Halifax, HX2 9TZ \nTel: 01422 244890 \nFax: 01422 240033 \nWeb: Trinity Academy \u2013 Trinity Academy Halifax ", "dateCreated": "2017-03-15T08:49:21+0000", "datePublished": "2017-03-15T08:49:21+0000", "dateModified": "2017-03-27T14:31:45+0000", "image": "https://www.edugeek.net/applications/core/interface/email/default_photo.png", "author": { "@type": "Person", "name": "JTaylor", "image": "https://www.edugeek.net/applications/core/interface/email/default_photo.png", "url": "https://www.edugeek.net/profile/86842-jtaylor/" }, "interactionStatistic": [ { "@type": "InteractionCounter", "interactionType": "http://schema.org/ViewAction", "userInteractionCount": 10558 }, { "@type": "InteractionCounter", "interactionType": "http://schema.org/CommentAction", "userInteractionCount": 14 }, { "@type": "InteractionCounter", "interactionType": "http://schema.org/FollowAction", "userInteractionCount": 7 } ], "@context": "http://schema.org", "@type": "DiscussionForumPosting", "@id": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/", "isPartOf": { "@id": "https://www.edugeek.net/#website" }, "publisher": { "@id": "https://www.edugeek.net/#organization", "member": { "@type": "Person", "name": "JTaylor", "image": "https://www.edugeek.net/applications/core/interface/email/default_photo.png", "url": "https://www.edugeek.net/profile/86842-jtaylor/" } }, "url": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/", "discussionUrl": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/", "mainEntityOfPage": { "@type": "WebPage", "@id": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/" }, "pageStart": 1, "pageEnd": 1, "comment": [ { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1480696", "url": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1480696", "author": { "@type": "Person", "name": "PyROm", "image": "https://www.edugeek.net/applications/core/interface/email/default_photo.png", "url": "https://www.edugeek.net/profile/5303-pyrom/" }, "dateCreated": "2017-03-15T15:32:36+0000", "text": "Do you create a user in your answer file? If not you can get this error. When the error is on screen press shift+f10 to get a cmd prompt, reenable administrator account using net user, then reboot and see if it works.", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1480757", "url": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1480757", "author": { "@type": "Person", "name": "Arthur", "image": "https://www.edugeek.net/applications/core/interface/email/default_photo.png", "url": "https://www.edugeek.net/profile/1824-arthur/" }, "dateCreated": "2017-03-15T16:58:13+0000", "text": "The March 2017 Cumulative Update for Windows 10 includes a SysPrep-related fix. I would install this first (either manually or integrate it into the .wim) before capturing the image and then try again. Prior to installing the CU you should install the latest servicing stack update too. \u00a0 \nhttps://support.microsoft.com/en-us/help/4013429/windows-10-update-kb4013429 \u00a0 \n ", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1481449", "url": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1481449", "author": { "@type": "Person", "name": "JTaylor", "image": "https://www.edugeek.net/applications/core/interface/email/default_photo.png", "url": "https://www.edugeek.net/profile/86842-jtaylor/" }, "dateCreated": "2017-03-17T09:17:07+0000", "text": "I don\u0027t create a user in the answer file I just enable the administrator account from the local user manager prior to sysprep. I tried the re-enable using Net User anyway and got no result.", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1481569", "url": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1481569", "author": { "@type": "Person", "name": "JTaylor", "image": "https://www.edugeek.net/applications/core/interface/email/default_photo.png", "url": "https://www.edugeek.net/profile/86842-jtaylor/" }, "dateCreated": "2017-03-17T11:45:05+0000", "text": "I have run both of these updates and any picked up by windows updates and still get the same error.", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1481627", "url": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1481627", "author": { "@type": "Person", "name": "Fazza", "image": "https://www.edugeek.net/uploads/monthly_2026_01/fazza-avatar-Copy.thumb.png.ff96ef573f8ad24750a6229197db1b59.png", "url": "https://www.edugeek.net/profile/47574-fazza/" }, "dateCreated": "2017-03-17T12:45:21+0000", "text": "I dont know anything about FOG but I do know (from personal experience) that by default the local administrator account is disabled and when you run sysprep it basically defaults the OS so the local administrator account is disabled once sysprep has finished working. \u00a0 \nSomeone has implied that you need to add a user to your answer file so try that next and see if that works. ", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1482325", "url": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1482325", "author": { "@type": "Person", "name": "prozario", "image": "https://www.edugeek.net/applications/core/interface/email/default_photo.png", "url": "https://www.edugeek.net/profile/41039-prozario/" }, "dateCreated": "2017-03-20T12:08:39+0000", "text": "It is probably simply because you are using fog to capture the image and has corrupted it in some way. Try capturing the image using WDS, why even go for 3rd party when WDS is built in.", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1482716", "url": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1482716", "author": { "@type": "Person", "name": "JTaylor", "image": "https://www.edugeek.net/applications/core/interface/email/default_photo.png", "url": "https://www.edugeek.net/profile/86842-jtaylor/" }, "dateCreated": "2017-03-21T10:05:14+0000", "text": "tried putting the user in the answerfile and have just syprepped it with out capturing just to test but got a different error. \"Windows could not parse or process the unattend answerfile for pass [specialize]. the settings specified in the answerfile cannot be applied. the error was detected while processing setting for component -Microsoft-Windows-Shell-Setup]. please see below the contents of my answerfile. \u00a0 \n true %COMPUTERNAME% Akroydon Greenwich Mean Time true en-gb en-gb en-gb en-gb true true true true true Work 1 true true UgAwAGMANQA4ADUAZAB0AEEAZABtAGkAbgBpAHMAdAByAGEAdABvAHIAUABhAHMAcwB3AG8AcgBkAA== false Administrator Administrators Administrator Local Administrator ", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1482735", "url": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1482735", "author": { "@type": "Person", "name": "Arthur", "image": "https://www.edugeek.net/applications/core/interface/email/default_photo.png", "url": "https://www.edugeek.net/profile/1824-arthur/" }, "dateCreated": "2017-03-21T10:28:42+0000", "text": "Open your XML file in the Windows System Image Manager (from the Windows ADK). This will ensure that it doesn\u0027t contain any errors. \u00a0 \nThe XML in your last post is missing lots of things. ", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1482790", "url": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1482790", "author": { "@type": "Person", "name": "JTaylor", "image": "https://www.edugeek.net/applications/core/interface/email/default_photo.png", "url": "https://www.edugeek.net/profile/86842-jtaylor/" }, "dateCreated": "2017-03-21T11:33:14+0000", "text": "Setting NetworkLocation is deprecated in the Windows image\tComponents/oobeSystem/amd64_Microsoft-Windows-Shell-Setup_neutral/OOBE/NetworkLocation\tSetting SkipMachineOOBE is deprecated in the Windows image\tComponents/oobeSystem/amd64_Microsoft-Windows-Shell-Setup_neutral/OOBE/SkipMachineOOBE\tSetting SkipUserOOBE is deprecated in the Windows image\t Components/oobeSystem/amd64_Microsoft-Windows-Shell-Setup_neutral/OOBE/SkipUserOOBE \u00a0 \nAbove are the errors I get. \u00a0 \nAlso what is my answerfile missing. I followed a tutorial online and copied everything they did. ", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1482911", "url": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1482911", "author": { "@type": "Person", "name": "PyROm", "image": "https://www.edugeek.net/applications/core/interface/email/default_photo.png", "url": "https://www.edugeek.net/profile/5303-pyrom/" }, "dateCreated": "2017-03-21T14:14:56+0000", "text": "Second try with right quotes, doesnt let me edit for some reason.. \u00a0 \nWe use a minimal sysprep file to get through oobe... \u00a0 \n \n\n\n\n\nen-GB\nen-GB\nen-GB\nen-GB\n\n\n\ntrue\ntrue\ntrue\ntrue\ntrue\n1\n\n\n\n\n\n!password hash removed!\nfalse\n\ntemp_user\nadministrators\ntemp_user\n\n\n\n\n\n\n\n*\nGMT Standard Time\n\n\n\n\n1\nnet user administrator /active:yes\n\n\n\n\n\n\n \u00a0 \n We then have a file c:\\Windows\\Setup\\scripts\\SetupComplete.cmd which windows autoruns after install (just create folder if needed and put file in there, no need to make reg changes etc.) \u00a0 \u00a0 \u00a0 \n \nnet user temp_user /delete\nbcdedit /set recoveryenabled NO\nsc config FOGService start= delayed-auto\nshutdown -t 300 -r\n \nThis deletes the temporary user created in sysprep, disables the recovery console/partition, changes the fog client to start automatically (the latest versions of fog client should be set to disabled before imaging as it can cause problems if not, although havent run into any myself) and reboots the machine after 5 minutes (so fog client loads and starts rename/domain join process). ", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1482955", "url": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1482955", "author": { "@type": "Person", "name": "PyROm", "image": "https://www.edugeek.net/applications/core/interface/email/default_photo.png", "url": "https://www.edugeek.net/profile/5303-pyrom/" }, "dateCreated": "2017-03-21T15:03:49+0000", "text": "Forgot to add, when we run sysprep we specify the xml file, I dont know if this is needed if using the default unattend.xml name. \n \nsysprep.exe /generalize /oobe /shutdown /unattend:unattend.xml\n ", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1484461", "url": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1484461", "author": { "@type": "Person", "name": "ollyyllo", "image": "https://www.edugeek.net/applications/core/interface/email/default_photo.png", "url": "https://www.edugeek.net/profile/45571-ollyyllo/" }, "dateCreated": "2017-03-24T10:53:23+0000", "text": "If the unattend.xml is in the same folder as sysprep.exe it will be pick up automatically even if you dont use the switch", "upvoteCount": 1 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1484536", "url": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1484536", "author": { "@type": "Person", "name": "k-strider", "image": "https://www.edugeek.net/uploads/monthly_2025_03/avatar1258_4.thumb.gif.a2ed52deedd80f11006a4ba80a69bf9f.gif", "url": "https://www.edugeek.net/profile/1247-k-strider/" }, "dateCreated": "2017-03-24T12:07:07+0000", "text": "if your using FOG 1.3 and the new client did you follow this? \nif you plan to use Sysprep before image capture and are also planning to use the FOG Client, You must disable the FOGService service from running at boot before you Sysprep to take your image, and then re-enable it within your SetupComplete.cmd file so that it is re-enabled after the image deployment is complete. \u00a0 \nFailing to do so will break the Sysprep post-deployment process with an error message that says \"Windows Setup could not configure Windows to run on this computer\u2019s hardware.\u201d \u00a0 \n Disable FOGService: Windows Control Pannel -\u0026gt; View by Small Icons -\u0026gt; Administrative Tools -\u0026gt; Services -\u0026gt; Right click FOGService -\u0026gt; Properties -\u0026gt; Startup Type -\u0026gt; Disabled \u00a0 \n Re-enable FOGService post-imaging: \u00a0 \u00a0 \nAdd these lines to SetupComplete.cmd \u00a0 \nsc config FOGService start= auto \nshutdown -t 0 -r ", "upvoteCount": 1 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1485238", "url": "https://www.edugeek.net/forums/topic/162331-win-10-education-error-installing-windows-after-sysprep/#comment-1485238", "author": { "@type": "Person", "name": "JTaylor", "image": "https://www.edugeek.net/applications/core/interface/email/default_photo.png", "url": "https://www.edugeek.net/profile/86842-jtaylor/" }, "dateCreated": "2017-03-27T14:31:45+0000", "text": "Just to summarise then prior to sysprepping the PC I ran the march 2017 cumulative update followed by all other updates from windows updates. installed the FOG Client and set its startup to Disabled. created an Unattend.xml file located C:\\Windows\\System32\\Sysprep with code \n \n en-GB en-GB en-GB en-GB true true true true true 1 IQAgAHAAYQBzAHMAdwBvAHIAZAAgAGgAYQBzAGgAIAByAGUAbQBvAHYAZQBkACAAIQBQAGEAcwBzAHcAbwByAGQA false temp_user Administrators temp_user * GMT Standard Time 1 net user administrator /active:yes \n \u00a0 \ncreated a SetupComplete.cmd file located %WINDIR%\\Setup\\Scripts containing the code \n \nnet user temp_user /deletebcdedit /set recoveryenabled NOsc config FOGService start= delayed-autoshutdown -t 300 -rsc config FOGService start= autoshutdown -t 0 -r\n \nand then finally ran C:\\Windows\\System32\\Sysprep\u0026gt;Sysprep.exe /generalize /oobe /shutdown /unattend:Unattend.xml Thanks for all the help i can now move on to the next step of auto driver install. 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