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Groupcall Emerge from SIMS. Error (1002) Value cannot be null.


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Posted

I've got many many users, well i think all of them this morning who use emerge with the above error? Anyone any ideas?

 

"Error (1002) Value cannot be null. Parameter name: key."

 

Google Search has come up with nothing, i've raised a call with Groupcall but it was a "just leave a message" instead of getting through to someone.

Posted

Hi

 

Can you PM me with any details you have on this and your school details and I will ensure this gets attention. A 1002 error indicates there is an issue retrieving the MIS data, and if many of your staff are having the same issue it might be worth ensuring there are no comms issues at the server end? PM me and we can get this moving.

 

Graham

Consumer Products Manager

Groupcall

Posted
Received a call not long after reporting and after spending some time on the phone to a really helpful chap we got it sorted. May have been related to a pre release script change. We use AD logins and it seemed to be linked to something not right happening there.
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