IP Camera intermittent connection when using IR

[Novalee]

This is a Trendnet PoE camera. Powered by a PoE hub.

I have 2 cameras the same, installed in the same manner, practically next to one another.

 

One is fine. The other, flicks off and online all night - it appears to start doing it as soon as the lights are turned off and it begins to use infrared lighting.

 

Of course, I'm getting an email every time it does this, so you can imagine the inbox in a morning!

 

Has anyone seen this before? I'm not sure how to proceed with fixing it.

 

Thanks

[difinity]

My guess would be something on the light sensor, a dodgy light sensor or a poor connection to the IR LEDs. You could try swapping the ports to rule out power issues but I don't think it's that.

[Novalee]

Thanks @difinity

 

Managed to sort it - as one of them worked, I crossed checked all the settings. Under "Display Settings" the "Video Standard" was set to 60hz on the camera with the problem, and 50hz on the one which worked. So I changed it to 50hz and voila! It works!