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Posted

Hi,

 

Having a few issues with sims at the moment. We have two new machines in our office which require sims to be added. The issue we have is that sims has gone on fine but is dissapearing when different users logon. It mainly only works on the siteadmin account. Another issues is that solus 3 installs and then is saying sims has also installed but on the machine it hasnt. Any ideas what could be the issue?

 

Thanks

Posted

@TheICTTechnician

 

When you say that Solus3 has verified it has installed Sims have you looked in the program files of C: on that client to see if the Sims folder is there and all the files are present?

 

It could be that other users are not getting the shortcut you have pushed out through your program sets!

Posted
I have a related query, if I install ONLY solus3 on a new PC can I push a SIMS install to it? If so How?

 

This is the main purpose of SOLUS 3, you install the agent (which you can actually do through SOLUS 3 itself in the first place) then you can push SIMS/Discover to the client PC.

 

Do you have access to the SOLUS management console?

Posted

Are the users who cant see the SIMS shortcut, able to browse or run to c:\program files or (x86)\SIMS\SIMS .net\Pulsar.exe

 

Are there any group policies that restrict the desktop for certain staff?

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