[sims] SLG publish report - Permission job take days to complete

[Kenneth_Ting]

Hi

 

we are having an issue when publish report on SLG. it takes days for the permssion job to complete. In the last round of report we publish 513 pdf and it took a whole week for the permssion job to complete and made report available to parent in SLG.

 

Any advices are much appericaited

 

thanks

Ken

Edited December 1, 2016 by Kenneth_Ting

[Sylv3r]

Are you hosted or self hosted? Theres options within Sharepoint where you can change the schedule time the task runs and it's frequency if your self hosted.

[Kenneth_Ting]

We are self hosted. as far as we know there is two time jobs to proccess publish report. 1) is for upload the actual PDF document to SLG Document Library, 2) is SLG report processor and SLG Permission upload.

 

we manually change the time and date for the doc to be pushed to Document Libray from SLG school List

as for SLG report procssor is set to run every 5 mins

 

SLG report processor always stuck at zero even thought we just publish one document

 

last time we tried to publish 500 doc and it took a week.

 

i just want to see if it is something to do with SP configuration or problem in SLG webpart.

 

any advices are grealy apperciated

 

thanks

 

Ken