Students changing Chromebook keyboard language

[steven_layton_sl]

Hi

 

We have about 220 Chromebooks which we manage using the Google Chromebook Admin Console.

 

Every now and again we get students changing the keyboard language by clicking on the language options, as below. This change persists a logoff and restart, so messes up the next user of the device.

 

 

I have looked everywhere in the console, but can't find a way of disabling their ability to change this. Any ideas?

[mowgli82]

I've had this too, not found a way to stop it yet. Annoyingly.

[steven_layton_sl]

I have just spoken to Google, and there is presently no ideal way of stopping this. A feature request is already logged with Google for a better way of locking this down.

 

They have suggested that for the moment I add both of the below to the URL blocking in Device management > Chrome > User Settings

 

chrome://settings-frame

chrome://settings

 

Any language that has already been added, needs to be manually removed, but they say by adding those two URLs, they will no longer be able to add others.

[FN-GM]

I have just spoken to Google, and there is presently no ideal way of stopping this. A feature request is already logged with Google for a better way of locking this down.

 

They have suggested that for the moment I add both of the below to the URL blocking in Device management > Chrome > User Settings

 

chrome://settings-frame

chrome://settings

 

Any language that has already been added, needs to be manually removed, but they say by adding those two URLs, they will no longer be able to add others.

 

Have you tested if this works please?

[steven_layton_sl]

Hello Steven,

 

Thank you for your time on the phone today. It was a pleasure speaking with you.

 

In our conversation we discussed that there is no way for now to fully prevent the users from switching the imput methods on a device. As a workaround I advised you to block chrome://settings and chrome://settings-frame.

 

We have an ongoing feature request for that issue and as agreed I'll add your domain to it so that our engineers can see that more and more administrators are calling about it. More information you can see in this Chromium article:

https://bugs.chromium.org/p/chromium/issues/detail?id=373324

 

I'm sorry that I wasn't very useful but there is nothing else that I can do on my side. We aim to offer all of our customers an excellent support experience, so, with this in mind, if you have any questions or queries you can reply to this message within 30 days and I will be more than happy to assist further. The case will automatically re-open once you have responded.

 

It was a pleasure. If you have any additional questions or queries, please let me know.

 

Have a fantastic day, Steven!

 

Sincerely,

 

Tsvetan

Google Cloud Support

[FN-GM]

It seems there are now settings to lockdown the keyboard layout in the device settings. I have set this to only allow the UK keyboard, but it doesn't seem to work.

 

Has anyone had a look at this?

 

Thanks

[FN-GM]

Just tested on a Chromebook with update 59. The keyboard settings set in the admin interface are now locked and the students cannot change them! woo!

[tjohanneson]

In the admin interface did you just block chrome://settings and chrome://settings-frame?

[FN-GM]

Used to do that. But now you can just force a specific lanague

[tjohanneson]

Where in the world is that setting in the Admin console? I have searched everywhere. At the moment, we are just blocking settings too.

[j224]

Where in the world is that setting in the Admin console? I have searched everywhere. At the moment, we are just blocking settings too.

Device Management ----> Chrome ----> Device Settings ----> Sign-in Keyboard