pst file to outlook.com

[HBPS]

we have a member of staff who has left us and has requested a copy of there school email be imported in to their personal outlook.com account. am i right in thinking this cant be done?

[synaesthesia]

Shouldn't be up to you anyway. If you have a PST and happy to provide them a copy of that, do so and leave the rest up to them. Personally I wouldn't imagine that would be advisable in case of sensitive information.

[Oaktech]

Run that one past your head/linemanager.

 

I wouldn't be doing that personally. If they wanted to take their stuff they should have asked before they left.

 

It's possible, but it's more faffy and time consuming than I would like to spend on a former staff member.

 

https://www.msoutlook.info/question/765

[JackCPickup]

If there's the OK from management for it, I'd just pass the PST on and link instructions to set up Outlook and import the PST.

[elsiegee40]

This should be raising data protection alarm bells @HBPS!

 

No it's not alright at all!

 

The school email will have all sorts of personal stuff in there that definitely shouldn't be leaving the school!!!!!

 

If there's personal stuff in there that the former staff member wants then it's hard luck!

 

I'm sure @GrumbleDook can give you chapter and verse on this.

Edited November 7, 2016 by elsiegee40

[GrumbleDook]

A few things to remember ...

 

You need to see if there is anything in your AUP about use of work email for personal reasons ... if they are not meant to you use it for anything other than work then they need to be clear about why they want the emails.

It was their *work* email for whilst they were employed by the school. Yes, they are likely to have picked up things that could be useful elsewhere, but that is not why it was there.

Their work email will include a range of emails that should only be accessible by employees of the school. As they are no longer employees then they are not allowed accessed to everything. This include data and information that may be personal and even sensitive. To allow these emails to be accessed by someone no longer at the school could be construed as a breach of the DPA.

 

In reality ... yes, there are *lots* of reasons why they want their emails back ... from support in their application for UPS3 in their new school, access to connections they made whilst at the school, access to resources or simply logins for systems they registered for using their old school address.

 

They should not have direct access to it all though. An application should be made to the SLT for information, detailing what is requested. You may have to consider it a subject access request (if the emails are relevant to them ... e.g. the login details of resource sites that they personally subscribed to, etc).

 

Be reasonable about it, but be sensible about the work otherwise you could spend ages on it.

 

Try to use this as a way of updating policies so staff are clearly informed that upon tendering their resignation it is their responsibility to request to transfer relevant, anonymised data for UPS applications, to change any subscriptions they have using their school email address and to ensure any personal emails are forwarded on.

 

Hope this helps.