[ipad] Ipads, apple configurator 2 and shared ipads

[Roopert]

I am having trouble setting up iPads as 'Shared iPads' in apple configurator.

 

I am not using DEP (which contains this option in it as part of the profile) I am using the 'manual' option with Zuludesk as the MDM server to connect to.

 

Everything is working fine and enrollment into Zuludesk is working, its just that there is no option under this mode to set the devices to 'shared ipad' and i cannot seem to be able to set this anywhere via blueprint in apple configurator or via profile in Zuludesk.

 

I have read posts regarding a beta version of AC2 having this option but it then not existing in production.

 

Has anyone come across this issue? And more importantly do you have a solution!

[Brimstone]

Whoever wrote about shared iPad configuration in AC2 is talking absolute poppycock.....

 

Shared iPad requires> a managed Apple ID, which are created in>Apple School Manager and then synced with the MDM

 

https://help.apple.com/schoolmanager/#/tes78b477c81

 

Have you emailed a support ticket to them about Shared iPad as i can't see anything about this in their support forums?

[Roopert]

Yep i have a call logged with zuludesk regarding this, I will update this thread when i get something back

[Roopert]

Looks like they have to have DEP assignment to allow the shared iPads feature. So I will have to work on this method as the solution for this issue it seems.