Will_Townsend Posted October 20, 2016 Posted October 20, 2016 Tech Support Specialist / 2nd Line Field Engineer / IT Consultant – North East London Company with strong track record in providing education support services requires an experienced schools network support technician focussed on supporting new and existing clients, primarily in the North West of London but also anywhere within the M25 on a field basis. You will be responsible for supporting schools via site visits and remote helpdesk support, train on site staff with new tech systems, escalate tech issues to the management team, provide 1st to 3rd line support, assist with project management and installations, document and update knowledge. You will be required to have a good understanding of a range of technologies including windows server and desktop, networking, DNS, DHCP and office. Additionally you may have knowledge of VLE’s, MLE’s, Apple OSX and iOS, wireless, cc3/cc4, smartboards and projectors This is very much a field based role and client facing. Car driver essential. Microsoft qualifications like MCP, MCSA, MCSE or MCITP would be advantageous as would Prince2 This company is part of a large PLC and there may be opportunities to progress into senior technical roles and project management long term Interviews ideally next week (technical interview and the, if successful, face to face) Please submit your details to [email protected] for consideration
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