broken windows 10 on bitlockered drive dont know recovery key

[ptotham]

Hi

 

I have surface 3 tablet that was bitlockered manaully and the windows 10 OS has got corrupted I need to re-install the OS but bitlocker is stopping me from formatting the driver I have tried the recoverey options but it is asking me for the recoery key which I dont have I know the password but it wants the recovery key, any adivse on how i get this drive wiped so I can get the OS installed again?

[PeterW]

If it was on a Microsoft account the recovery key will be stored in OneDrive here https://onedrive.live.com/recoverykey

[rrrrr]

Hard disk encryption/bitlocker should not stop you formatting the drive. Just boot to a usb drive/cd windows install disk and format the drive

[Norphy]

If nothing else, you should be able to use diskpart to clean the disk.

 

When booting up from the W10 install media, press shift+F10 to get a command prompt.

[KK20]

use installation media, shift+f10 to get to command prompt, diskpart, list disk, select disk 0 (assuming a one disk machine here!), list partition, (select the partition) i.e. select partition 1, delete partition override.

 

or you can select disk 0 then clean to wipe all partitions if you like.

 

or use Linux live GPARTED to murder the disk.

[ptotham]

thanks for all your replys I had tried all of your tips and nothing the diskpart command wouldnt let me onto the drive even when it asked me for the password for the drive and I entered the password correctly and when i booted so I contacted microsoft explained the issuse and they are going to swap the unit out.