Password reset.

[Kingstech]

I am working on a Vista laptop that the user tried to reset the password, when they attempted to it said that the password has not been set. So they thought they could just use the old one, but this doesn't work, they have tried both the new password and old password and neither are working.

 

My question is, has anyone had this before and does anyone have a password reset tool that would either reset the password or remove the old password?

 

Thanks in advance.

[witch]

@Kingstech

Have a look here: Trinity Rescue Kit | CPR for your computer

 

Burn it to a DVD and you will be able to reset or remove any password.

Works like a charm - wouldn't be without it!

[Kingstech]

@Kingstech

Have a look here: Trinity Rescue Kit | CPR for your computer

 

Burn it to a DVD and you will be able to reset or remove any password.

Works like a charm - wouldn't be without it!

 

Thank you @witch i will download this and try it tonight when i get home.

[mikeprice]

Yup - I have something similar

 

shows how useful logon passwords are if a PC gets stolen

[ReadTheNetwork]

I think it's even easier on a Mac. But in general, you should know that your data isn't secure on a local computer unless you specifically encrypted the HDD or the files.

[ITGURU]

Just an alternative that I use to reset passwords

 

Reset Administrator Account Password - Windows 8, 7 Vista & XP - wintips.org - Windows Tips & How-tos