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Looking for any help with this issue:

 

We've got a class-set of 8 iPads all set up the same with a Lightspeed MDM Profile installed.

 

One of the profile settings is for Wi-Fi

 

We've done this to save the students having to connect to the wi-fi when the iPads are handed out to them.

 

The settings are:

 

Image3.jpg

Image4.jpg

 

Since the start of term we've had every iPad returned to us unable to connect to the wi-fi.

 

The error message on the screen is:

 

IMG_0053.jpg

 

 

The fix is to connect the iPad temporarily to our GUEST network and then go on to Lightspeed and find the device, click on it and then from the OPTIONS menu choose "Re-sync".

 

This queues a re-install profile command and when this is complete the iPad works as it should!

 

Any ideas how I can troubleshoot this?

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