RDP Session Reconnect Disable Idle

[ITGURU]

Hi

We are using RDP to connect to PSF in the cloud as a client. When logged in, the window is minimised when wanting to switch to another application.

However, when you click on the remote desktop connection at the bottom to bring it back up, we get the reconnecting message.

There should be a way to disable this so it comes back up straight away.

Has anyone done this? If so, how.

The session doesn't disconnect, just takes the 1st attempt to show the screen again. screenshot below.

 

Thanks in advance

[HPlum78]

have not seen this myself but a little digging around threw up the following:-

 

terminal server - Remote Desktop Session Black after Minimize - Server Fault

https://support.smartbear.com/viewarticle/85926/

Running Interactive Tasks in Minimized Remote Desktop Windows - Knowledgebase - AutoMate

 

I also thought along the lines of disconnect idle sessions config on the TS box, I guess that you don't have access to the server setting as they (PFS) are offering it as an PaaS service interestingly, surly PSF would be better getting there software running as a SaaS soultion but what would I know?

[ITGURU]

Interesting I believe it is only an issue with the PSF but as both us and another school are accessing via the same RDP icon - all bar the username and password, I'm not sure why it would not happen with them, but does to us.

 

I've never experienced this when using RDP internally, and I even RDP into my home network and can minimise and restore the session and it is there instantly, so got to be something to do with between us and PSF.

[HPlum78]

Could this be a network thing? I am not sold on it, maybe worth looking at what the session is doing... still think its an RDP client/ server config issue.

[ITGURU]

Could this be a network thing? I am not sold on it, maybe worth looking at what the session is doing... still think its an RDP client/ server config issue.

 

I would say it is more likely a server thing, as the client works 100% fine connecting to other external desktops via RDP over the internet.

Just odd that its fine for other schools and they have asked me to look into it, to see if I can resolve it..