Alcatel Speedtouch 330

[Dos_Box]

Does anyone know the answer to thsi question I've been posed?

 

I am running Windows Vista and have an Alcatel Speedtouch 330 broadband modem. On at least 50% of the times that I rouse the computer out of Sleep mode, the modem fails to wake up ready for use and I have to reboot to get it to work. Have you any idea what could be causing this?

 

As far as I can find out they are a cheap as chips USB modem given away free with broadband packages and they shouldn't expect miricles. Does anyone here have one?

[powdarrmonkey]

They certainly are. The Speedtouch 330 is about as give-away as you can get.

 

Unless you can get hold of proper Vista drivers, the next best thing to avoid a reboot is to remove the modem from the Device Manager in system properties. Then search for new hardware to get Windows to detect it again.

[kmount]

I'd suggest looking at the Vista specific drivers available here as a starting point.

 

Perhaps it could be to do with power saving mode in the device management side?

[flyinghaggis]

All advice I've read suggests you should never use any ADSL USB modem with Vista as many of it's features aren't deisgned with using a modem in mind. That plus most DSL modem drivers are ancient and designed for use with windows XP. Buying a cheap-ish DSL Router would be a much better option than trying to troubleshoot modem issues IMO.