Office & Network Share files

[ITGURU]

Hi

I've had an ongoing issue for a while which i cannot get to the bottom of, as it is so irregular and cannot replicate as and when needed.

When a user is attaching a file from a network drive from Outlook, or a user goes to save a new document, they get the box below (I just got it myself)

When the box comes up, it shows the file server UNC path, but if i go to the server by explorer \\servername it goes through instantly, and other files are still accessible.

I literally tell the users to wait, whilst it has hung, and within a few minutes it seems to unfreeze and then continue as normal.

 

Any ideas? I've tried resetting profiles, reinstalling office. However it doesnt happen every time, doesnt happen with all users at the same time, and happens on different computers.

 

Wish i could find out whats causing it as obviously it's not a network cable or server issue!?

 

[free780]

I think users need list folder permissions on \\server\homefolders

[ITGURU]

I think users need list folder permissions on \\server\homefolders

 

It can either be when accessing their own user are (home directory) or a different shared folder .i.e Staff Shared Drive.

AS for permissions, the 'staff' security group have the following NTFS permissions, and on the share itself they have read and change