Office365 lost admin password

[JanTheMan]

Hello

 

I never used this forum so I do apologize if I created this post in the wrong area. I was asked to sync Office365 however sadly as a Cisco S&R engineer I have no experience with this. We have lost the admin password for dirsync. I have installed azure on another machine. The sync under Office365 Admin panel\users\active users does not show "setup" hyperlink as everywhere instructed but only "manage". Do I have to deactivate the current sync to get the option to set up a new sync ? Is the deactivation going to delete the synced users/mailboxes ? Any help is appreciated.

[speckytecky]

I remember when our O365 was set up a 'second' admin account was a prerequisite. Perhaps you have one on yours as well. Incidentally I have found the O365 Admin App on an iPad is a very useful tool for carrying out - well, Admin tasks.