Backup Assist Not backing up file permissions (NTFS)

[tj2419]

I am setting up a new QNAP server to be the data store for our backup assist software. When i am running the test backups it is saying "BA712 Destination does not support copying of NTFS attributes or user does not have sufficient privileges". The files copy over fine but don't have any of the file permissions.

 

When i map the folder it is backing up to to my computer the format shows as NTFS.

The account is a system admin account and passes all the permissions tests and has full control over the source folder and the destination.

 

Anyone had this before? Or know anything i can do to resolve it?

 

Cheers

[southhamster]

We had that problem.

This fixed it for us.

https://www.qnap.com/i/uk/qa/con_show.php?op=showone&cid=230

 

You could also setup iscsi which also worked for us.

We used vee am endpoint backup in the end.

[tj2419]

We had that problem.

This fixed it for us.

https://www.qnap.com/i/uk/qa/con_show.php?op=showone&cid=230

 

You could also setup iscsi which also worked for us.

We used vee am endpoint backup in the end.

 

I'll have a look at that thanks. Can you backup physical servers with veeam endpoint?

[southhamster]

Yes that's what we do. Our main Backup is a nightly Attix cloud backup with a weekly veeam endpoint backup to a qnap nas in a different building.

The free veeam endpoint backup seems excellent.

We've also been looking at duplicati. This has options for encryption and backup to cloud providers such as Google and Amazon.

Also sounds a bit like Ducati so reminds me of my old GT750 (digression..)

[tj2419]

When you say you setup iscsi and that fixed it. Do you have any guides? Trying the MS Hotfix but still waiting for the email to try.

 

We are going to be using duplicati as an extra. Tested it with 1TB files and took about 3 days encrpted for the initial upload.

[tj2419]

Still not having any luck with this. I have tried the MS hotfix but it says not compatible with our system even though it says for windows server 2012 R2.

 

We have an older QNAP box and the backups can run fine to that one with NTFS so not sure what i'm missing on this one as it appears the issue is more the NAS box.

 

Thanks