Onedrive client not starting

[Peter56]

Using Windows 10 and the onedrive client for small business

 

When logged on as the computer administrator the onedrive client starts and gives you the option to logon to onedrive.

 

Any domain user that logs on does not get the onedrive client running so has no access to onedrive.

 

Was working through and has now stopped. Have given all users access to the administrators folders.

 

Is sysprep breaking something?

 

Or am I missing or not doing something?

[psydii]

One computer or several?

What happens if you try to run the client manually?

Anything in the event logs?

Does procmon show anything obvious?

What if you restart the machine and only log on as a domain user?

What if you make the domain user a member of administrators?

What if you re-install the client?

[Peter56]

One computer or several?

All computers

 

What happens if you try to run the client manually?

Tells me that a newer version is installed

 

Anything in the event logs?

Not that I can see, though coulc be looking in the wrong area.

 

Does procmon show anything obvious?

Will have a look.

 

What if you restart the machine and only log on as a domain user?

If I logon as any domain user it does not run. Logon as local administrator and it does run.

 

What if you make the domain user a member of administrators?

No difference.

 

What if you re-install the client?

It won't as it says that there is a newer version installed.

[psydii]

Where are you getting the re-install files from?

[Peter56]

I got the latest update from C:\Users\Username\AppData\Local\Microsoft\OneDrive\Update

 

Had a look at at Procman and there were some differences between the local administrator and a domain user.

These entries were missing

 

HKU\S-1-5-21-909688099-2504575593-4055199831-12841_CLASSES\Applications\onedrive.exe

HKCR\Applications\OneDrive.exe

HKU\S-1-5-21-909688099-2504575593-4055199831-12841_CLASSES\Applications\OneDrive.exe

 

don't know id this means anything to anyone?