Ruckus talking to internal mail server on iPad

[robjduk]

Hello,

Found a random problem this morning but cant put my finger on a fix. We have Ruckus here for our guest wireless network and have the rule setup to allow guest access to our internal mail server. All has worked perfectly for a couple of years now.

This morning I have a member of staff who is using their own iPad to access their mail but it times out. I checked using my iPhone and it works perfectly.

 

Anyone aware of anything in an iPad which would cause such an issue? Finding it odd it picks on the iPad and not the phone! (tested on air 1 and iPad pro).

 

Thanks

[andyturpie]

Not got some proxy settings on the ipad which are conflicting?

[robjduk]

Nope Only set it up last week and also my Tech has his personal iPad Pro in and same thing happens. Spooky.

[andyturpie]

Try this on the techs ipad https://itunes.apple.com/gb/app/network-ping-lite/id289967115?mt=8