Enlight ECDL....

[mrbios]

I hate this junk.....it keeps timing out all the damn time! It doesn't seem to be due to saturation of bandwidth or that the site is struggling. Has anyone else overcome this?

 

90% of the time just pressing "reload" sorts it, but on the odd occasion they just get sat on a "processing...." screen that takes forever to load, and there's no refresh available for that one.

[synaesthesia]

Yes, we get that quite often. Glad we're not alone by any means!

[ifarmery]

We have this too, changed to IE 11 and New smoothwall over half term so thought it was due to this. Tried chrome still no joy.

 

Enlights/BCS tell me they have no issues and sent me the initial setup guide again.

 

I have noticed that all traffic hits our smoothwall as unauthenticated and never as the user.

[mrbios]

Sounds like you've got an auth problem there, just checked mine and they're definitely showing up as authenticated users.....

 

BUT you've just perked my curiousity, I'm checking the logs and finding some peculiar entries that i want to investigate.

 

Check this out:

 

Odd. They appear intermittently throughout the logs of that one user, what is :812?

[ifarmery]

Sounds like you've got an auth problem there, just checked mine and they're definitely showing up as authenticated users.....

 

BUT you've just perked my curiousity, I'm checking the logs and finding some peculiar entries that i want to investigate.

 

Check this out:

[ATTACH=CONFIG]35331[/ATTACH]

 

Odd. They appear intermittently throughout the logs of that one user, what is :812?

 

Can I ask, are you using the smoothwall login scripts for your authentication?

[mrbios]

Can I ask, are you using the smoothwall login scripts for your authentication?

 

Transparent proxy and AD group integration.

[jonnykewell1]

I got this back after about 2 months.

 

Could you please run a demo test using the Java Free plugin, and get the following log file after being faced with this screen please:

C:\Users\their_user\AppData\Local\Temp\inapp.log

 

Will have to try check when I get a minute and see what's in the log.

[Ryan233]

We have been running these tests for sometime now and we have never had many issues at all.

 

We are running the software on Standalone computers.

[Whisky]

We are currently do these at the moment and are experiencing the same issue. Did anyone ever get to the bottom of this?

[Reverend_Dan]

Since installing PSI-Extension for chrome haven't had any issues (than the usual disappearing windows)

[Whisky]

We are use the PSI plugin for IE11. We will be running another one tomorrow so will wait and see if we experience the same issues.

[Whisky]

Everything worked fine yesterday.