create development usb drive pdfs

[sted]

One of the schools im at have got some usb drives from create development they contain pdfs with video/sound files embedded in them but for some reason they don't want to play on school pcs (they play on my surface pro) both running acrobat dc. Any ideas im not even sure where to start pcs have acrobat dc and flash 20.something and both seem fine cant see much in the line of acrobat gpos that would stop it about all they do is stop it asking you to say yes to eula, stop customer improvement junk, autoupdate etc

[sted]

sorted in case anyone else has this apparently acrobat dc need the "firefox" version of flash installed