Eportal Single Signon

[sutton2007]

Hey

 

I have been trying to get eportal single signon working. Ive configured everything in the ad and the contoller but when i login to the domain usering my username which i have matched up to the eportal login i am presented with the login screen like before.

has anyone set this up or come across this problem.

 

thanks

[sutton2007]

anyone???????????????????

[hanel]

I think I'm getting exactly the same problem as you are....

 

When I have the single sign-on system active I get a red message on the normal logging window 'The Single Sign On system has failed to locate you user details.'. Again I have everything configured correctly in the CMIS controller and have had Facility look at it.

 

Are you able to get the linked LDAP user window up populated with the usernames from AD?

[sutton2007]

I think I'm getting exactly the same problem as you are....

 

When I have the single sign-on system active I get a red message on the normal logging window 'The Single Sign On system has failed to locate you user details.'. Again I have everything configured correctly in the CMIS controller and have had Facility look at it.

 

Are you able to get the linked LDAP user window up populated with the usernames from AD?

 

yes i get the window up and can assign users from ldap to cmis but for some reason when i fire up eportal in the browser i get nothing, its just the normal login screen like before, i cant login using ldap username and password , its like it has ingnored everything ive done and there is no sign of it even trying.

[sutton2007]

someone must be using this?

[jammers]

Serco can help you with this, we got them to dial into our servers to correct it. You also have to buy the single signon LDAP option from Serco as an extra (i know this sounds silly) but check you have.

[michael2k6]

Hi,

 

Jammers is right. If you are getting everything in but still being presented with the normal login screen it sounds to me like it isn't in your license key which is in controller. This is either because you haven't bought it or because you have in the wrong / default license key. To check, go to Server | License in the controller. It should be listed in there. If it isn't and you think you've bought it, support will be able to give you the correct license key (they will also be able to tell you what you have and haven't purchased).

 

Hanel, i recommend you give support a call about your issue, as i think it is either something populated incorrectly or something else on your network stopping it from working. Have you raised the forrest function level to 2003 and set the schema master?

 

Hope this helps,

Michael Sanderson

Technical Engineer

Serco Learning