Outlook search function and view settings - LGfL

[BenWood]

Hi Guys,

 

I'm hoping people have had the same issue as I am getting at my school and have a solution, it's driving me a little nuts. Staff have been trying to search emails via Outlook over the past week or so and all the functions of search are greyed out. I've done a little googling and tried everything I can see but had no joy, I was hoping someone here would have an idea I could try?

 

There is also an issue with the view settings, they keep reverting back to list view even after selecting the reading pane as on but never saves it. Any ideas on that too?

 

Btw, I'm on LGfL so it may be them causing issues.

 

Thanks guys,

Ben

[DavR]

Hi Ben,

 

Sounds like you've been hit by the KB3114409 buggy Windows Update. This causes Outlook to always start in safe mode, restricting your usage. More info here.

 

Uninstall this update and you should be fine. I've got the command line to uninstall if you want to script it.

 

Dave.