[ipad] Can't install the Meraki App Silently, using Meraki! Not sure why?

[Bev]

I am trying to install the meraki app and I keep getting the message.

 

 

Dec 04 06:47 Grant VPP device license - success:false, App:Meraki Systems Manager (472572194), Error:No available licenses were found (checked 1 VPP account(s)}

 

I have bought 100 copies of Meraki, and i've only got 1 VPP account which I've used to buy all the other apps.

 

Is there another version of the App? Or a difference between the UK/USA stores? I can select different stores in Meraki but not on the VPP website when buying the app.

[localzuk]

There are 2 Meraki apps, yes. Meraki Systems Manager (the one you want), and "Meraki", which is used to manage Meraki.

[Bev]

I'm pretty sure I've bought the right one, Meraki System Manager.

[localzuk]

Have you assigned the license to the device/user with the device that is signed in to the ipad?

 

The process I've followed is:

 

Buy app on VPP

Assign APP to user in Meraki VPP

Assign the APP to user in Meraki Apps (I use tags to group them so I can deploy to a group of devices at once and can update the groups easily).

Edited December 4, 2015 by localzuk

[Bev]

I am using the device method, so the ipads don't have an apple id on them

Originally it was asking me to login to my AppleID but the ipads don't have an Apple ID on them. I have now ticked the Use VPP device license: option, and it doesnt' ask me to login, it just fails.

 

However, I can push other free apps out no problem.

[Face-Man]

I've had the problem with apps allocated from meraki trying to be pushed from the us store. To get around this I had to go to system manager -> apps and specifically set the store to Britian(uk) then finding the app. It appears that some providers have different versions of their apps on the different stores. This is not always the case and I've not come across this for apple id based deployment and meraki but device based might be different.

[Bev]

I've had the problem with apps allocated from meraki trying to be pushed from the us store. To get around this I had to go to system manager -> apps and specifically set the store to Britian(uk) then finding the app. It appears that some providers have different versions of their apps on the different stores. This is not always the case and I've not come across this for apple id based deployment and meraki but device based might be different.

 

I've also noticed this.

 

 

In positive news, all the pain has been worth it. I was asked late last night for 2 apps to be installed for first lesson. In the past this used to take me ages with Apple Configurator, but I just bought them on the VPP website, and installed them via Meraki and sometime overnight they all downloaded and were ready for first lesson.