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Posted

LA and Capita get reports out of Schools Manager (solus2) and Solus3. Bit hard to manage schools if you dont know what version they are on, unmanaged school still get a naggy call, just cause its normally required for census, the bonus for the LA is you dont get any surprise calls on census day when they say the menu option hasn't "magically" appeared.

 

Never known folks not to use SOLUS to upgrade, its lot of effort for no real benefit not to use it. Even if you do upgrade manually, running SOLUS2 manually will update the report with you having completed it.

 

Not sure why you feel schools would need to opt-in @vikpaw, its been happening for years and years and years, plus at the end of the day, who cares? Does it matter? Nope, even if you didnt upgrade all that happens is - they tell you to upgrade - the horror! Wont someone think of the children!!

Posted
@localzuk - it was a number I was given last week. Things do move quickly. I think we put people off by suggesting that the DfE Return should be completed first.

 

More likely no-one trusts Capita to get it right first time in regards to releases - @CAM said the ui jumpy thing is back.

 

If you had distribution rings like microsoft, you'd have to offer danger money for those in the bleeding edge :D

Posted

Wasn't sure about the mechanism of tracking. I only mention opt-in because if it wasn't happening, depending on how the tracking is done the school would need to give permission.

If they track a download, that's easy and fine. If the server is reporting info back, or worse still data is being pulled out - I wouldn't be happy about it, without my consent. It has happened to me which is why I mention it.

  • 2 weeks later...
Posted
Is anyone aware which Windows Update upgrades the VBE7.DLL file to 7.1.10.49? We have the assessment issue and the DLL is on version 7.1.10.42 and every available Windows update has been installed! :(
Posted
I need help. Our SOLUS isn't working properly and I need to install the new update. I can remember the same thing happened in the summer and I managed to download the update and extract it to a file so I can run the SIMS Application pack and AMPARK, but I can't remember how to do it for the life of me. Any help would be greatly appreciated.
Posted

@safcgac

 

Reason your Solus was not working as expected then decided to work the following day:

 

Capita update services were experiencing problems and your Solus deployment requires authorisation from these services in case an update is withdrawn, happened to me and then worked last night.

 

Simple reason but very frustrating all the same!

 

All is good now :)

Posted
There is a post on the notifications on My Account

 

would or does this affect office 2010 users going to be running the upgrade today, i know it posted about office 2013

VBE7.DLL version for us is 7.0.16.28

Posted
would or does this affect office 2010 users going to be running the upgrade today, i know it posted about office 2013

VBE7.DLL version for us is 7.0.16.28

 

My guess would be yes, the knowledge base entry on my account doesn't state a edition of office just if the .dll is prior to the 7.1.10.49

  • Thanks 1
Posted

being in contact with capita this morning and based on their advice have canned the upgrade tonight.

run all the updates for office 2010 and it still doesnt change the DLL to anything near the required version :(

ive asked for an ETA on them fixing this so be interesting on what they say.

Posted

Well i have had a response and there isnt a fix according to the person i have been in contact with and have advised against carrying out he upgrade, but then said we could "try" and see what happens.

not really the response i was after especially as the school is so dependent on it for so many things

a little disappointed really.

Posted
Well i have had a response and there isnt a fix according to the person i have been in contact with and have advised against carrying out he upgrade, but then said we could "try" and see what happens.

not really the response i was after especially as the school is so dependent on it for so many things

a little disappointed really.

 

If you where using office 2013 then their is a hotfix from Microsoft to upgrade the vbe7.dll you could always look and see if their is one available that works with office 2010 to update the file.

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