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Hi I am also having a problem denying users access to HAP. If I set anything in the option within the web.config file, the HAP login page does not load properly for clients and shows the following "An error occurred in Home Access Plus+ Page: HAP.AD Invalid Administrator Credentials, you may need to get your administrator to reset the HAP+ Settings for Active Directory System". I have tried resetting the AD password on the setup.aspx but it makes no difference. I want to deny access to a group of controlled assessment user accounts so any help would be appreciated. Ian Mason-Laurence.

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