Cannot Sign up to Code Academey (www.codeacademy.com)

[chrisbagnall]

Hi

 

A couple of our students cannot sign up to the code academy website.

 

They enter their email and password, which then should take them to a page that has three pictures on them, which they need to select to prove that they are not a robot.

 

Quite a few of our students are not getting this far, and don't get the pictures showing, therefore cannot create an account.

 

Just wondering if any one else is having the same issue?

 

We are running RMCC4, which it is happening on quite a lot, but it is also happening on stand alone machines too.

[jonnykewell1]

Is this when logging in with an organisation e-mail account? We've had an issue with students trying to sign in with their school Google accounts but because they have signed up with a code academy account before and assigned that e-mail address to the account it says they already have an account. I've got them to press "forgot my password" , reset their password, login with the code academy account and then delete their account. Then try and login with their Gmail account and it worked.